MP Instagram Feed ‑ Instafeed

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you’re enjoying the app and its layout. We're constantly working on improvements, so your feedback really motivates us to keep enhancing the experience for our users.

It means a lot to us that you’ve had such a positive experience with our customer support. We strive to provide top-tier assistance, and we’re so glad we could meet your expectations.

Thanks again for your kind words, and if there’s anything else you need, we’re always here to help. We appreciate your support and look forward to continuing to serve you!

Dear,

I’m Elle from Mageplaza Support Team. Thank you for sharing your feedback. I’m truly sorry for the frustration you’ve experienced. Your satisfaction is very important to us, and we’re here to make things right.

When we requested your website URL, it was solely to ensure we didn’t mistakenly make changes to another site. However, it seems our staff’s explanation may not have been clear, and I sincerely apologize if this came across as unhelpful or disrespectful.

Regarding your request, it was resolved. If there are any other concerns or issues, I’d love to assist you further. Could you let me know a convenient time to discuss them? My goal is to ensure the app not only meets but exceeds your expectations.

Your feedback helps us improve, and we hope we can turn this experience around for you. Please don’t hesitate to reach out to us directly if you need further assistance.

Best regards,
Elle