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Good app but poor backend. Can not chat with support, every-time I send a message the app crashes. I'm trying to use the same badge to products on sale and I can not fid the badge to apply in newer products. Needs improvement.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Regarding to your issue, Erlic sent to you an email thats show you how to resolve the issue, please read and follow it.
Best regards,
Juan,
Team MyShopKit
Probably one of the best free badge apps out there. Went through a few and this one has good UI. The support is really good too. They got back to me really quick.
A Must-Have App for Shopify Stores!
I can't say enough good things about the Product Badges & Labels Pro app for Shopify. It's made a remarkable difference in the way I showcase my products, and here's why I'm thrilled with it:
1. **Impressive Badge Selection:** The app offers an impressive array of badges, including Best Seller, Low Stock, New Arrival, and Hot Today. These badges instantly grab my customers' attention and provide vital information, making their shopping experience much smoother.
2. **Upgraded to Paid Plan:** I recently upgraded to the paid plan, and it's been a game-changer. The expanded badge options are fantastic, giving me even more ways to highlight key features and promotions. It's an investment well worth it.
3. **Responsive Customer Service:** I encountered a minor issue during setup, but the customer service team was quick to respond and resolve it. Their responsiveness and dedication to ensuring everything runs smoothly truly impressed me.
In summary, the Product Badges & Labels Pro app is an essential tool for any Shopify store looking to enhance product visibility and boost sales. With a diverse selection of badges and top-notch customer support, it's a must-have app for every e-commerce entrepreneur. Don't hesitate to upgrade to the paid plan for even more badge options and features—it's worth every penny!
This is a terrible app that basically washed away the name of all the products and the prices from our entire shop. this happened to use before Black Friday weekend and we didnt notice it. Unfortunately we probably lost a lot of sales because of this issue. Beware of free apps, we learned the hard way....
Hi there,
Firstly, We're really sorry for my mistake!
Our developers resolved the issue right after getting your feedback.
Best regards,
Erlic
Deleted our product tags for filtering at collection pages. Contacted support and they solved right away though!
Hi there,
We just released Add Badge To Product Tag feature, We would like to invite you to try it https://www.youtube.com/watch?v=7SaV67SsCZM&ab_channel=MyShopKitApp
Thanks
I wasn't able to do what I needed with this app, but the in-app Live Chat was ACTUALLY LIVE. Juan responded right away and helped answer all my questions. So far the best badge apps out there, the badges look good and scale properly. If they add the feature of having more than 1 badge on a product I will definitely be a customer.
The app is easy to use than I thought and their customer care are very fast. Thanks for your support.
Free plan is non-existent. You can only add labels to 10 product 1 label each. Even basic plan does not offer basic features. There are other apps with better pricing. UI is alright, support is responsive.
Have not been able to get this app to work at all. It looks almost as if the dashboard itself is half cut off. Reached out for help a few times & was ignored. It's a shame because I was really excited about this & planning to upgrade to the paid plan. Glad I didn't.
Hi there,
First of all, We are sorry for the issue you were having!
I checked the App right after getting your feedback and it's working on the demo https://www.dropbox.com/s/ebk7553f67cpbk4/Screen%20Recording%202022-01-20%20at%2008.36.18.mov?dl=0I guess there is a conflict with a third-party app on your site and it causes this issue.
Could you please install the App again and I'll check the issue for you?
Best regards,
Erlic
difficult to use, totally useless. banners do not even appear on product pages. do not waste your time
On behalf of the MyShopKit Team, I sincerely apologize for any negative experiences you had with our app. It deeply saddens us to know that you have decided to discontinue using our services.
Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations.
We understand your frustration when the issues came and you had to spend a lot of time with it but from the bottom of my hearts, we do want to assist you anytime you need us. And along with that, we are committed to continuously improving both our app and support team to meet the demands of our users.
We sincerely hope to have more valuable opportunities to assist you.
Best Regards,
Erlic