Magic Zoom Plus

Could not get it working. It loads in very slow and wonky. Support is pretty much useless. They sent "it's fixed" multiple times without actually fixing anything

Absolut schneller und freundlicher Support.

Besides being a great app, the support team at Magic Zoom Plus is phenomenal. We had a problem with the app conflicting with a part of the products section. After contacting their support, they quickly logged in and fixed the problem. I am very impressed by their quick and thorough customer support

May, 2025: I had a bad bug with this app after updating my theme version. Magic Zoom took responsibility and worked with me on the theme consistently. Their level of support is very significant to the relation of their app. Communication was quick, fixes were quick, and their effort was at its best. So I recommend this app not only for its functionality, but also the support that integrates with its functionality. With a more complicated custom set up like mine, I wouldn't want to go anywhere else to get the same effects as the Magic Zoom app provides. You can see below that I've had this app since 2018. So that is 7 years. They have always answered my occasional call (1-3 times a year max). Very happy with their unbiased, unconditional, and dedicated help.

2018: Great app, great initial support. This company set up my optimizations perfectly after a little back and forth with instruction via e-mail. I love the ease of zoom and magnify on this app and it works on any kind of image with the right setup from support. That alone gives it 5 stars.

LAST EDIT: After receiving a new message from the support, I realized that the mistake was mine. I had ticked the retina image switches for the zoom and the gallery which had caused my images to display too small. All fixed now and the app is back on our Website. Many thanks to Paula for her help! I decide"d to keep the entire review as it is as it may help other people who may face the same issue ;) This app is great!

EDIT: I’m disabling the app today while concerns #2 and #3 are being addressed. However, the way my images are displayed on click is the real deal breaker. When the gallery opens, the images appear even smaller than in the initial view. Unfortunately, this is completely counterproductive and pushes visitors to close the gallery.

I still don’t understand why the app can’t display images the way Shopify does natively. While Shopify’s approach sometimes enlarges images too much (depending on the original size), at least visitors get a proper zoom when they click.

It’s a shame because otherwise, this app is very well done and probably ideal for businesses that can share full-resolution images without concerns about counterfeiting.

INITIAL REVIEW: I have been using this app for a couple of years now and I'm globally very satisfied! It does what it says and doesn't slow down our Website. To top it off, it's super fairly priced with a one-time payment!

Only missing features to make it perfect are:
- the ability to zoom expand beyond the actual size of the image (like a digital zoom effect). Because if your images are not big enough, the expanded view makes no difference with the initial size.
- a feature to force all images to display at the same size in the gallery view
- a feature to display the image captions in the gallery (not when zoomed or expanded)

Excellent support! They were able to respond fast and was able to set up the app without any issues. Love how the site looks now with this!

I have been using this app for many years to improve the visual experience of our images and it delivers. Only recently did I need to reach out for support to make a couple of improvements and the support I have received from Igor has been excellent, Fast responses and custom improvements to suit out needs were implemented super quick. This app is GREAT value for money and well worth every cent. AAA+++

Thank you for quick and helpful customer support.

Just an update to mention the continued fantastic service that I continue to get from Igor. After using it for 5 years and on 2 different platforms, I still love the way this app works, the extremely fast support responses and the willingness to quickly implement minor customization requests. Thank you!

Love this app! I'm using it together with Magic Scroll and it looks amazing, especially on mobile. Igor is always quick to respond. Very happy.

App really adds all the functionality I need for photo zoom and 360 Spin. Although i wish there was a way to change the look/text of "360". Customer service is amazing as well!