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FREE my ass, install this then it will tell you its a trial and you better pay $70 or if just delete it without restoring your files your website will look like crap
Sorry you feel like that. It's a free trial, without expiry and that's very clear if you read the page. To uninstall the app, simply click the button "Restore files". We provide free and fast support. We'd love to help you.
App works very poorly on mobile. We reached out to the app support for assistance. They said it was working correctly. It still doesn't work on mobile, it makes the product page seem broken. I followed up with support and didn't hear back. These matters are quite urgent as a broken website lis an uwful user experience. We lost sales while this was installed. Had to remove the app. Very unfortunate experience.
Hello ANDI,
We're really sorry that you're seeing an issue on mobile. You've been using Magic Zoom Plus since November 2020 - did the problem start only on Tuesday, when you changed your theme? We can definitely make it work on your new theme. Igor, our support team member is waiting to help. He's in Ukraine and normally replies within a couple of hours but due to the war it could take a day or so. Please provide us access to your store and we'll solve it.
Thanks!
This application does not seen to work on my other images, but it does work on product images. Would like to see it work on other images..
Hello Mantis Mania!
By default, Magic Zoom Plus works on product page images only. So it seems the app is working exactly as it should.
Depending on the Shopify store, it may be possible to customize app to work on other pages of your store. Please get in touch to discuss where you would like the zoom & enlarge effect to work:
https://www.magictoolbox.com/contact/
Thanks!
don't get the app if you ever uninstall. it will ruin your shop product images, and they will not show anymore.
We replied to this user within a minutes of their message. We tried our absolute hardest to help them but they wouldn't reply - not even by Facebook or phone. If you're still there MyMixHouse, we provide free, fast support and we'd really love to help you.
it f***d up my store i have delete it and still have a error message do not use this app !!!!
This users theme didn't support Magic Zoom Plus. Instead of clicking the big red "Restore files" files button, they deleted the app and wouldn't let us help them. We could have resolved the issue in less than 5 minutes but they weren't interested. If you're still there Waterbot, we provide free, fast support and we'd really love to help you.
I want to use this app to do a function of enlarged pictures, But after I gave it partner rights, it changed the code of our store template, and on the new magnifying glass, it is also the product picture to join their own App Product Name and Advertising Jump Link. And after I delete this application, the code has not disappeared, and their advertisements are still hanging on the website product picture. I can only recreate a new template and decorate.
Hello Ellessay!
Magic Zoom Plus zooms the product image on hover, and enlarges the image to full-screen on click. We offer all customers a Free Trial version to try on their store which is why you saw the 'Magic Zoom Plus trial version' message.
From what you wrote, it sounds as though the 'Restore files' button wasn't clicked during uninstallation. The 'Restore files' button must be clicked before deleting the app.
It's easy to fix the issue, simply:
1. Reinstall the Magic Zoom Plus app:
https://apps.shopify.com/magic-zoom-plus
2. Go to: Dashboard > Apps > Magic Zoom Plus > About > Open app > (you are now on the Settings page) > Click 'Remove app' tab > Click 'Restore files' button.
https://magictoolbox.sirv.com/screenshots/shopify-magic-zoom-plus-restore.png
3. Delete app on Apps page in your Shopify dashboard.
https://magictoolbox.sirv.com/screenshots/shopify-magic-zoom-plus-delete.png
4. Magic Zoom Plus is now uninstalled.
Thanks!