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App adds great functionality but creates a ton of bugs and conflicts. Should be worked out in a product before release. It is kind of inconveniencing to have to contact support all the time. Other than that support is great and pretty responsive
Great product and even better service. Had a hiccup after installation, however, the Magic Zoom Plus jumped on it and corrected everything ASAP. Thanks again, guys. Great product and even better service. Had a hiccup after installation, however, the Magic Zoom Plus jumped on it and corrected everything ASAP. Thanks again, guys.
Highly recommend this app and the creators. I first installed the full version on another shop, and it worked perfectly so I tried to install it on this shop, but it wasn't compatible with our theme. The developers were able to quickly install it manually, and get everything working. They even worked together with the creators of another app we are using that was causing conflict with this one, and they went the extra mile to have both apps working perfectly. Very satisfied. I think this is a must-have app for any shop. The ability to add videos to the gallery is also a plus. But another great thing is the ONE TIME payment. For sure getting this for all our future shops...
We're very happy to help! Thanks for choosing our image zoom app for your Shopify store.
Had a big issue with it where it would not uninstall. They reached out to me always professionally and politely to help me solve the issue. 5 stars for staying kind even when I was frustrated and not so nice
I think the biggest surprise with Magic Zoom Plus was how much they care about their customers, which is unusual with app companies on shopify. Their software was working great but I reached out to the team to help adjust it to my theme, I was amazed at how much they tried to help me.
At one point, I was like 'wait are you the owner of my website or..' because to be quite honest I felt like they cared about my business more than I cared about my business.
With shopify, you need partners that you can rely on, partners that are with you on board. Magic Zoom Plus is a big, big game changer because of this.
Great app, great initial support. This company set up my optimizations perfectly after a little back and forth with instruction via e-mail. I love the ease of zoom and magnify on this app and it works on any kind of image with the right setup from support. That alone gives it 5 stars.
Would be nice to have more instruction in the Settings of the App, but you can find most of the Help info on their website. Maybe put a link to that in Settings?
App is awesome and really adds all the functionality I need for photo zoom. Customer service is amazing as well!
Without out a doubt, this is among the most powerful apps available. The only thing perhaps better is their support. Their expertise in Shopify is extensive and goes beyond just the app which is why it works so well.
The best customer service ever - they will work with you to ensure the app is functioning properly on your site. Thank you!
Brilliant! I installed it with the click of a button and it worked immediately. It has improved the look of the product pages astronomically. Easy settings if you want to refine the look. It also fixed a previous product image issue where when clicking on it loaded the image into the parent browser tab. It looks much better than it did before. Had a little teething issue to begin with and support was very quick to respond and resolved it very promptly. Highly recommended. 5 Stars !!