Magical Surcharge + Extra Fees

Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust.

Shame on the others we wasted days with waiting for replies and promised help.

Jeff and John were very responsive with my initial pre-sale questions. They took the extra effort to show me a live demo and host a video meet to explain how I would set up my recycling fees. I'm very pleased their product delivers as promised. Everything works as advertised, and I know I can get a fast response if I have any follow up questions.

Jeff was great to work with. He answered my questions very quickly and had good fixes. I'd highly recommend.

This app works great! Very easy to set up, and the customer service is fantastic! I would recommend this app 100 percent!

Jeff from Magical App has been incredibly helpful in improving this feature for us. He went above and beyond to customize what he could and make sure the solution met our needs as much as possible. We’ve been using this app for the past 4 months across two of our stores, and we’re very happy with it. Thank you for the great support and follow-up, it truly makes a difference! A few small improvements could make the app even more user-friendly, but hopefully these features will become available in the future?

I was recommended to try this app, I installed it but had difficulties getting it to embed on my site. Reached out to support and got help within minutes, they connected via collaborator log in, and had it doing what i wanted quickly.
Very pleased.

Fast reply on support request. Stephen was able to help quickly and efficiently, even when I wasn't able to grant collaborator access. My problem was solved in minutes. Thank you, Stephen.

Very responsive and knowledgeable tech support. Had an issue, they got to the root of the problem within minutes and had us up and running. Works well.

A fairly straight forward app, easy to set up and customer service is top notch.

Set up was easy, and the support response was quick and very helpful. Just added can deposit fees for provinces requiring them, and it seems to be working fine so far