Magical Surcharge + Extra Fees

Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein.

Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben.

100% Empfehlung

The support from this app is excellent. They were always quick to respond and offer a solution.
The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!

Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.

Funktioniert. Und was nicht funktioniert wird durch kostenlosen aber super guten und extrem schnellen Service passend gemacht und genau passend angepasst. Kann ich auch nach 6 Monaten der Nutzung nur bestätigen.

Amazing support. Instant response times and fixed my small issues immediately.

Ireland introduced its Re-Turn scheme for cans and plastic drink bottles in February. I set this app up within an hour and was able to charge the deposit fees on in-scope cans and bottles from day 1.

Perfect solution for any recycling can or deposit scheme in any country. Works perfect for us here in Ireland. Highly recommended!!

Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust.

Shame on the others we wasted days with waiting for replies and promised help.

Jeff and John were very responsive with my initial pre-sale questions. They took the extra effort to show me a live demo and host a video meet to explain how I would set up my recycling fees. I'm very pleased their product delivers as promised. Everything works as advertised, and I know I can get a fast response if I have any follow up questions.

I was recommended to try this app, I installed it but had difficulties getting it to embed on my site. Reached out to support and got help within minutes, they connected via collaborator log in, and had it doing what i wanted quickly.
Very pleased.

Jeff from Magical App has been incredibly helpful in improving this feature for us. He went above and beyond to customize what he could and make sure the solution met our needs as much as possible. We’ve been using this app for the past 4 months across two of our stores, and we’re very happy with it. Thank you for the great support and follow-up, it truly makes a difference! A few small improvements could make the app even more user-friendly, but hopefully these features will become available in the future?

Fast reply on support request. Stephen was able to help quickly and efficiently, even when I wasn't able to grant collaborator access. My problem was solved in minutes. Thank you, Stephen.