Magical Product Fees

We've used this app since 2022 and it has been great until recently. The new update requires updates to permission. They previously only required access to two things: view the theme and edit products.

Now they want permission to view all customer information i.e. name, email address, phone number, physical address, geolocation, IP address, browser and operating system, edit products, edit orders, edit store functions, and view location data. When we reached out to the app owners to find an alternative solution (as we are not comfortable giving access or permission to all of that information) the response was there is no alternative.

The support from this app is excellent. They were always quick to respond and offer a solution.
The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!

Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.

The app functions well. Even if there were few minor issues, the support team was always willing to help. Nice app and nice team. Recommend.

App works how I need it to. Great tech support as well!

The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!

Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein.

Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben.

100% Empfehlung

We love it – it does the job perfectly and Max from the support was super helpful with any questions that came up. You can check it out live on our website by ordering some Kombucha

App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!

Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.