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App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.
Hi Vintage Vandalizm, Apologies for the inconvenience. It is my understanding that this issue was resolved for you. If that is not the case, please reach out to us at "support@mailmunch.co" We will have a zoom screen share call scheduled with you to have this issue reproduced on your end and have it resolved as well.
This app is great at collecting emails but I can't get it integrate to my Mailchimp account. I have to MANUALLY export the data and import it into mailchimp every time I'm about to send an email. This causes me to loose all the data that would come with it if it just synced properly. Figure it out guys!
No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias
Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.
Not very happy. Debated whether it was better to have last name on pop up or make it easier without. First I put it on, then I took it off. It deleted that field from my mailing list itself - deleting all the previous data! So beware - working on your popup form actually modifies the list not just the form and field matching. I stupidly had this popup adding to an established list, so I lost a lot of old data. Be careful! This is not clear at all.
does not communicate with shopify store well. I pay for it every month but only get one template to choose from but it is the worst one. would rather have tried a different email.
This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.
Hi Combinist Goods, We apologize for any inconvenience you had to face. We have a complete knowledge base available on "https://help.mailmunch.com/en/" along with the link to our Youtube page with Video Tutorials and live chat support to help our users with any issue they might be facing.
I am having trouble with this app. I have created a template and it will not allow me to edit the template.
Hi, Extremely sorry for the inconvenience. If the issue persists for you, can you please create a support ticket with us so we can look into this issue? You can create a support ticket by using the Help button on the bottom right corner of your MailMunch account screen.
I thought this was an app actually created by Mailchimp that would use the pop-up form I designed in Mailchimp. Instead it is a third-party app that required me to design a new pop-up form using their templates. If that's what you're looking for, it seemed to work ok but I didn't like their template choices. Using Mailchimp's logo as their icon is disingenuous and confusing.