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App claims to be free, a feature that I needed required a subscription. I subscribed to premium to get this feature and then when trying to implement this feature on my site I am told that it is only available for pro and my subscription would need to double in price. I asked to be reimbursed and uninstalled the app. The charge has never been refunded.
Hi Michelle Marie Boutique, I would like to applogize for the inconvenience you had to face. It is my understanding that a refund was processed promptly. I would also like to address all your concerns regarding the premium subscription. Please respond to the email sent from one of our Customer Success champions so we can have this issue addressed to your satisfaction.
Je me souviens pas d'avoir utiliser cette applications. Bien que j'ai jeter un coup d’œil. Je n'est pas de compte mailmunch mais ils me spam d'email et font buger mon compte shopify, je ne comprend pas car aucune appli est installer sur mon compte shopify en rapport a Mailmunch. J'ai déjà expliquer le problème a MailMunch par email. Aucun réponse, ou elle sont-hors sujet. Attention donc, malheureusement, pour ma pars, cela me pose beaucoup de problème pour rien.
I apologize for any inconvenience. I looked up your support history and I was not able to find any support ticket created with us. Please create a support ticket with and we will have this issue looked into and resolved for you.
Installed, followed the instructions, copied the code, inserted a 'custom HTML' section into my Shopify, refreshed the page, and saw a big white block with no content. Sorry, but for someone that isn't 'tech guru', I don't have time to figure out how to make something work when it's supposed to.
I hate this app, it's horrible and it is difficult to unsubscribe... I downloaded a few hours ago and it forced me to upgrade to a plan I can't afford. Not as advertised. They deduct your money same day. I hate it, don't use it.
There is no free plan as advertised. So o disappointed.
HORRIBLE APP!!! I just paid twice (accidentally) as I thought my payment didn't go through..my bank card was charged twice and after logging out and logging back into my shopfiy shop, it kept wanting me to upgrade my plan, I spent over an hour with Shopify and MailChimp email support to no avail no help whatsoever, no body wants to work or help. These desk support people are lazy and do not read thoroughly and give you some printed, quick, resolve that has NOTHING to do with your issue! TERRIBLE app and equally terrible customer support from Shopify! So disappointed!
We apologize for any inconvenience. We checked your store history and it seems your account was subscribed to a plan which did not offer access to the features you required. A reply from the support desk was sent shortly after with more information on how to rectify the situation.
BAD APP! SO DISAPPOINTED! IT BILLED ME EVEN IF THE SAID APP FEATURES DID NOT DO ANY GOOD. IF THIS IS FIX I WILL PUT A GOOD REVIEW
Extremely sorry for the inconvenience. Can you please create a support ticket with us so I can look into this for you and have it resolved?
You can create a support ticket by accessing your MailMunch account through our Shopify app and clicking on the help button in the bottom right corner of the screen.
C'est quoi ce spam ? Vous copier le nom de Mailchimp mais vous etes une vrai dobe. tout est tellement payant dans l'application qu'on peut casiment rien faire.
It was working at first, but it is SO SLOW. LIKE, I give up. It pops up but then.. after the email is entered nothing happens.
scam pricing.
it says free to 9 usd a month.
but to acutally use one of the "premium" themes (which are all themes but 2) you have to pay 25 usd a month.
300 usd a year = get your own code to integrate the free mailchimp embed code.
no free trial.
It complicated app i will like to have my refund thank you. it say upgrate to use fututres you upgrate and then asking again for upgrate
Hi Sarman Fashion, It is our understanding that your issue was addressed and resolved to your satisfaction. Can you please confirm if that is the case?