Avaliações (1 486)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
23 de abril de 2021

Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.

Crystal Cactus
Estados Unidos
12 meses usando a aplicação
Questão respondida por Mailmunch 23 de abril de 2021

Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if ...

19 de julho de 2020

The subscribe icon is not popping on the desktop. It pops up on the mobile. I will be deleting this app from my shopify if it continues not to work properly.

Justified Envy Boutique LLC.
Estados Unidos
12 meses usando a aplicação
Questão respondida por Mailmunch 20 de julho de 2020

Hi Justified Envy Boutique LLC. Your popover form is working fine on desktop devices as well. Please open a new incognito window, open your store, let it load, and then ...

1 de fevereiro de 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Triple Nikel
Estados Unidos
11 meses usando a aplicação
Questão respondida por Mailmunch 10 de março de 2021

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is ...

3 de setembro de 2021

Its worked for few days, and now it's freeze. So sad I worked so much to create my own template......

OkO-OkO™
Estados Unidos
11 meses usando a aplicação
Questão respondida por Mailmunch 9 de setembro de 2021

Hi OkO-OkO, Apologies for the inconvenience you had to face. Please reach out us by emailing us at "support@mailmunch.com" or respond to the email we already sent out ...

Editado a 26 de julho de 2020

bad Support service ever. I don't recommend. need to wait 3 days to get their reply for the ticket. worst.....

Aussie Drinks
Austrália
10 meses usando a aplicação
Questão respondida por Mailmunch 27 de julho de 2020

Hi Aussie Drinks, I apologize for the inconvenience. I checked and all your support queries have been replied to. Can you please check and respond so we can have this issue ...

20 de setembro de 2017

Autoresponders functionality does not work.

Jiomarsh
Estados Unidos
9 meses usando a aplicação
25 de fevereiro de 2019

We have used this app for several years. Instead of becoming easier to use, we feel it is more confusing than ever. If there was another free app, we would be using it.

TCE Boutique
Estados Unidos
8 meses usando a aplicação
2 de fevereiro de 2021

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing ...

I'MMANY London
Reino Unido
8 meses usando a aplicação
Questão respondida por Mailmunch 10 de março de 2021

Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please ...

13 de julho de 2017

Service is absolutely terrible! Whenever there is an issue it takes forever to get through to support! There is no help over the phone either. you have to send an email and wait one day for each response to your question(s). Absolutely ridiculous!

Young Kings Llc
Estados Unidos
6 meses usando a aplicação
18 de agosto de 2017

Please help me to log in ! i'v been trying to contact you everywhere and there is no reply. I can not reach to my data

Uy Studio
Alemanha
6 meses usando a aplicação