Arvostelut (556)

Kokonaisarvio
3,3
Lukumäärä luokitustasoa kohden
  • 57 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 7 % arvioista on 3 tähteä
  • 6 % arvioista on 2 tähteä
  • 22 % arvioista on 1 tähteä
16. elokuu 2024

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Intuit Mailchimp vastasi 21. elokuu 2024

Hello there! We'd like to help where we can. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

19. syyskuu 2024

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
Yhdysvallat
7 päivää sovelluksen käyttöä
Intuit Mailchimp vastasi 24. syyskuu 2024

We appreciate the feedback on ease of use. Thank you!

Muokattu 28. kesäkuu 2024

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

Cocorose London
Yhdistynyt kuningaskunta
Yli 4 vuotta sovelluksen käyttöä
Intuit Mailchimp vastasi 27. kesäkuu 2024

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.

15. elokuu 2024

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
Intuit Mailchimp vastasi 21. elokuu 2024

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.

Muokattu 14. kesäkuu 2024

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
Kanada
Noin 5 vuotta sovelluksen käyttöä
Intuit Mailchimp vastasi 14. kesäkuu 2024

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

12. kesäkuu 2024

They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.

LES ÉDITIONS GÉNIE FOLIE INC.
Kanada
Noin 2 vuotta sovelluksen käyttöä
Intuit Mailchimp vastasi 14. kesäkuu 2024

Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email mc-ecommappsupport@intuit.com and one of our Integrations experts will follow up.

30. elokuu 2024

I am older and this integration is beyond my eager skills. I need a live person who can see my screen and walk me through set up and a trial campaign. Not Mailchimp's fault.

Fresh Start Growers' Supply
Yhdysvallat
14 päivää sovelluksen käyttöä
Intuit Mailchimp vastasi 3. syyskuu 2024

We can certainly help! Email mc-ecommappsupport@intuit.com and our team will follow up and help set up a phone call with you.

19. kesäkuu 2024

This app has caused several issues with my Shopify store- that as of this review still have yet to be resolved.
Initially, we wanted to have a newsletter subscription pop up on the front page of our store, and after being set up, it initially would not appear.
After contacting the help center (which they were very kind and patient), we were able to get the pop up working, but found when it popped up, it blocked out the entire storefront. It would not go away without refreshing the page. We decided to disable and do away with this integration.

WDVX
Yhdysvallat
15 päivää sovelluksen käyttöä
Intuit Mailchimp vastasi 27. kesäkuu 2024

We appreciate the review. We checked in with our teams about the issue you're running into and we can confirm that this is still being looked into. We appreciate your patience while this happens.

14. kesäkuu 2024

Mailchimp has the potential to be a great tool but what a hassle to set up, and like another review, you have to watch your contacts list like a hawk. We have the opposite problem than another reviewer had - where Mailchimp is overriding Shopify subscriptions, so a client agrees to emails during the checkout process but Mailchimp codes them as non-subscribed pending a double opt-in, and it’s random. I’ve been on chat for days and they just talk nonsense about why. Most of the live chat agents don’t bother to understand your problem and just write some template answer that has nothing to do with your problem., and they send you links to articles to read. If I wanted to read an article, I wouldn’t be on live chat! The pre-built templates are cool and the AI features really helpful.The support over the phone is great and you can share your screen and have them walk you thru design & workflow. You have to pay the big bucks though to get phone support. So some really nice features and some not so nice, but man are the live chat agents a challenge!

Efilters.ca
Kanada
17 päivää sovelluksen käyttöä
9. heinäkuu 2024

perfect!!!!!

Sensa Vogue
Kypros
Yli vuosi sovelluksen käyttöä