Mailchimp Email SMS Marketing

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Their support team is amazing! Had a change of address and after speaking to so many experts, the Mailchimp support person Dean was the only one who stuck through 3 disconnects, sifted through two accounts and helped us resolve our issue. Just AMAZING! Thanks for the dedication and commitment to get it right!

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

I was struggling to integrate the app as we had two Mailchimp accounts competing to link to the same Shopify store. Lori was great and showed me how to disconnect one and set it all up correctly. Also loving the new in-depth interface!

Jay Ann was a huge help, quickly able to figure out my questions regarding email integration and pop up for my website. Thank you!

Such a predatory pricing structure. Klaviyo's pricing was more upfront and honest, plus open rates DOUBLED. We've been with Mailchimp for 12 years, it's no longer king of email since it was acquired.

As far as assistance through the chat in Mailchimp, Dean was great. I did get lost for a minute in my many windows but was able to chat back up with Dean. They were able to sort out my question and assure me that I was well on my way.

David spent some time helping us with an issue with our bounce rate. Because he was not able to find the reason, he sent us some general information on high bounce rates, and has assured us he will be looking further into the issue for us and get back to us with more specific information by the end of today. We really appreciate his help with this issue, and we are eager to make sure this does not happen again.

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Rafael is a customer service rockstar! Very clear communication, and so patient in staying with me until our Shopify + Mailchimp integration was up and running again. Thank you Rafael!