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The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.
Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.
TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.
Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?
DO NOT DOWNLOAD THIS. WORST EXPERIENCE EVER. They cleverly hide the prices and overcharge for everything. In spite of disabling my account over a month ago and not using it - they have charged me $100 for last month - no reply from their end on the fraudulant charge
GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs
dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results
I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!
Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.
I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.
Full of problems that the support team are unable to resolve.
Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.
I canceled my subscription and they still fully charged me after they say they wasn’t
Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/
most disgusting, making fool their customers. In adequate staff to resolve the problem