Arvostelut (540)

Kokonaisarvio
3,2
Lukumäärä luokitustasoa kohden
  • 57 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 7 % arvioista on 3 tähteä
  • 6 % arvioista on 2 tähteä
  • 22 % arvioista on 1 tähteä
Muokattu 22. huhtikuu 2019

We used Shopsync to connect our Shopify site to Mailchimp. A few days later we found out that Welcome emails were sent to over half of our existing subscriber list - prompting some to opt out! This is confusing and embarassing. Not sure what went wrong.

Moxxie Essential Care
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Mailchimp vastasi 22. huhtikuu 2019

Hi there, sorry for any hassle. We've actually confirmed the welcome email behavior is a bug on the Mailchimp end and they are working on a fix. Depending on when you installed the app, we attempt to make this very clear on the install screen prior to setting up ShopSync.

As a best practice, we recommend archiving any welcome email that is active in Mailchimp. You will be able to reactivate and fuse these back together after the sync is complete. Mailchimp has put an easy to follow migration guide together that you can follow for any other automations that are activated.

12. kesäkuu 2020

I tried to install it, I read the reviews, did everything I could to make this app work. But in the end, it just keeps telling me to click on the button and refresh or install it again from the app. Still doesn't work. Spent so much time on this. this is a very inconvenient app.

Skin Perfect Brothers
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Mailchimp vastasi 16. kesäkuu 2020

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.

8. tammikuu 2021

So far amazing! I've used MailChimp before but this makes it so much easier. its been flawless and does what i expect it to do

Northbound Apparel
Kanada
Noin kuukausi sovelluksen käyttöä
16. marraskuu 2021

I am so mad that I decided to try out this hyped app. It is the worst, the fkn worst email marketing app I have ever worked with. I just cannot believe how come this exists and how come it has customers. Nothing works. Nothing. I can't even do simple formatting. You can't use emojis. It only works with US currency, so you just have to rewrite price of every single product you add to your email. You type something, delete it and start typing again. Guess what, formatting has completely changed. You can only have up to 2000 contacts. Not subscribers but customers.. wtf?!

MadGoat.dk
Tanska
8 kuukautta sovelluksen käyttöä
Mailchimp vastasi 18. marraskuu 2021

Hi MadGoat, thank you for the feedback. If you're open to it, we'd be happy to work with you on the challenges you're experiencing with our app. Many of the problems described should be an easy fix, e.g., formatting, emojis, adding products, etc. Also, if you need to add more than 2,000 contacts, we have subscription plans that can scale to any marketing need. Have you checked out some of our help articles, guides and tutorials https://mailchimp.com/help/?

Please don't hesitate to contact our customer support team directly if you need additional help, we love to help!

7. elokuu 2019

So far the app was easy to install and appears to do exactly what I need it to do. As my shop is brand new it will be a while before the final verdict is in but their support is outstanding and I highly recommend you try this app.

Magical Ducks
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
22. lokakuu 2019

It doesn't work at all. I have to manually resync the data every time a new customer signs up, the email campaigns don't work, it's a disaster. Moving to Omnisend. This crappy app cost us tens of thousands of dollars.

NERDVIP
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Muokattu 24. huhtikuu 2020

Support is good once accessed. Hours are quite limited.

The only option within the app to troubleshoot is called a "Force Resync". This option resyncs every single order ever placed in the shop (40,000) and takes days with no means of cancelling or pausing.

I am told that my feedback has been received.

After canvassing multiple options for connecting Shopify to Mailchimp, I would prefer Shopsync

RacingRant
Australia
Melkein 2 vuotta sovelluksen käyttöä
25. maaliskuu 2021

Easy & quick to set up. I used it to integrate MailChimp with my website and it works excellently ~ highly recommend!

Modesty n Mind
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
12. huhtikuu 2023

2000 free subscribers now down to 500. You're now charging more then $40 CAN for what used to be a free service. How are small businesses suppose to survive?

Aide Bodycare
Kanada
7 kuukautta sovelluksen käyttöä
23. marraskuu 2022

I have been trying the past two days to integrate my shopify site with mailchimp. When trying to download the app it says "URL Not Found"

Cliodhna Doherty Art
Yhdistynyt kuningaskunta
Melkein 2 vuotta sovelluksen käyttöä
Mailchimp vastasi 23. marraskuu 2022

Hi again, we see your store is now connected and syncing as expected. Don't hesitate to get back in touch with us if you need any other help.
---
Hi there! Sorry you're having trouble we definitely want to help out.

Can you do us a favor and try to install the app again? We spotted something on the back end that may have caused this issue and has been resolved.

Also, be sure to clear your cookies/cache prior to the retry. Let us know if you have any additional problems and contact us at ecommappsupport@mailchimp.com.

Thanks!