Mailchimp: Email & SMS , 529 arvostelua
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With MailChimp going away we signed up with ShopSync and the transition was flawless. Everything is working as planned and it turns out to be a great way to add people to my MC lists.
And, as it turns out the price is right.
Importing data to one of the many Shopify stores I involved with was simple and took literally 2 mins. Import took over a week to complete and is working just like the old Mailchimp for Shopify app.
Great app and many thanks to the ShopSync team for pulling through when a whole lot of people needed you.
Works as described and easy to sync.................................................................
I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it
Great App. A free upgrade from the old workaround. After installation, I have 1000's of customers in my list that had previously unsubscribed and were resent welcome emails causing my account to be spammed. My abandoned carts no longer work and there is no way to contact support to fix any of it. Great work!
Hi there, we saw your review and wanted to get in touch. We’re sorry for any unnecessary emails that got triggered. In the pre-install checklist https://mailchimp.com/help/connect-shopify/#Before_you_start, we recommend to archive ‘Welcome emails’ so it would prevent this from happening. Additionally, we recommend installing the abandoned carts functionality after install. In order to have your shop function as expected, please be sure to follow our guidelines. Once properly installed, your abandoned carts will begin functioning business as usual.
In regards to support, you can reach us anytime through “Contact Support” within the app. Please note, you do not have to be paid user of Mailchimp to get basic troubleshooting or set up help. In oder to route you to the proper support team, please ensure you are logged in. Again, we sincerely apologize for any inconvenience and frustration and will help all that we can.
This app does just what it is meant to do: sync between Shopify and Mailchimp. The transition was smooth and almost imperceptible. Also, this app is free and that´s a good thing to consider.
Support pretty much sucks. Support is very hard to contact. I did receive one response but what I was told never would happen never did. Most of my stats doubled and I can't get that problem corrected.
Love it. This is an easy solution to sync customer information to Mailchimp. Special thanks to their caring support, who went the extra mile to help us with a temporary sync issue on our store. Highly recommended!
Very good, i use it to sync my shopify store with mailchimp and it works very good. Thank you for this great app! I would recommend it absolutely to everyone who has mailchimp or wants to use it and combine it with his shopify store in a fast, simple way.
When customers sign up to our email list the confirmation email goes to spam - this is a huge barrier to customers and there has been a dramatic customer retention drop off because of this :(
Hi there, thank you for the feedback. We saw your review and wanted to reach back out. With the feature you’re describing it is outside the functionality of ShopSync, we don't have control over the confirmation email sent by Mailchimp.
If you're concerned about this feature, Mailchimp would be better suited to answer your questions. You can reach out to their excellent customer service team over at https://mailchimp.com/help/. You should be able to chat with them and take things from there.
Let us know if you have any follow up questions or visit our support area to learn more information about ShopSync.