Mailchimp: Email Marketing , 521 arvostelua
TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.
Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?
Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos.
He desinstalado la aplicación y me siguen cobrando.
Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.
This app was hugely disappointing and has resulted in a lot of wasted hours. I transferred over to mailchimp as it was recommended to me, only to find so many hidden fees (e.g. trying to connect a simple landing page to my URL meant I needed to pay extra every month on top of what I already am going to be paying). When it came to email campaigns, the mobile version was extremely disappointing and a simple change (like including two products side by side) only worked for the desktop and not the mobile version (the mobile version instead would stack the products and make them look huge as well as make the writing appear either ridiculously small or abnormally huge) - the only way to change this I was told was to get it custom coded (spend money hiring a coder). It seems this app does not tailor to small businesses who do not have access nor can afford to hire someone to custom code all the time. Customer service was as helpful as they could be - which was to recommend we hire an expert every time. Totally disappointing, I now have to spend time going elsewhere and starting again. Would not recommend at all.
Hey there! Thank you for the feedback. Can you let us know the ticket number of your support interaction? We want to see if there are any other potential solutions.
2000 free subscribers now down to 500. You're now charging more then $40 CAN for what used to be a free service. How are small businesses suppose to survive?
I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!
Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.
En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.
¡Hola! Envíe un correo electrónico a email@example.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.
Full of problems that the support team are unable to resolve.
Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.
The date never got uploaded. It kept taking me to my Shopify account but when I clicked on a button to set it up, it brought me back to this page.
Can you try clearing your browser's cache and cookies? Cached data could be the issue here. If you're still seeing the data field not syncing, email firstname.lastname@example.org and they can help troubleshoot with you.