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It was unfortunate that our issue was not resolved, the CS team was very responsive and supportive.
I've used this app since the old Shopify Mailchimp App was discontinued. Everything has worked ok until I discovered that the synch process is 2 way, with new subscribers on Mailchimp being added to Shopify as draft customers. This is ok but if you capture address fields in Mailchimp forms, this data vanishes in Mailchimp after data synching with Shopify. So any lead generation I want to do via ...
good
I have mostly enjoyed using this app and it is very helpful to be able to keep using Mailchimp. However this app has one huge flaw. I have learned after a year of using it, that it unsubscribes your most engaged followers and purchasers when they purchase from your store. That is unless they re-tick your receive emails button.
Why would a customer who knows they receive your emails sign up again ...
Hi there, thank you for the feedback. The problem here is more complicated than it seems with repeat customers. When Shopify sends the order to us via their API, we can only ...
I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it
I thought my installation was done with Mailchimp since Mailchimp dissapeared from Shopify, but I just click on the ShopSync app and shows it is not connected. A message with "Temporary Installation Cookie Must Be Set
Your browser is preventing the installation of ShopSync. A temporary cookie must be set by clicking here." comes up, but after clicking and refreshing nothing happens and the app ...
Hi Stona, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...
So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.
Hey Beatta! We'd like to get more details on this to see where we can improve. Email mc-ecommappsupport@intuit.com with additional information and they'll follow up.
I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time
After my initial comment, Shopsync support contacted me and provided instructions on how to resolve the issue. Short answer, use Force Sync after attempting to just clear the browser cache. So my problem is resolved.
Original comment below:
I'm new to ecommerce and I'm just setting up my store and integrations. One App I've installed is ShopSync to keep customer info synchronized with my ...
Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off
Our team can help you find the right template layout! Email mc-ecommappsupport@intuit.com and our support team will review then follow up.