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I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it
I thought my installation was done with Mailchimp since Mailchimp dissapeared from Shopify, but I just click on the ShopSync app and shows it is not connected. A message with "Temporary Installation Cookie Must Be Set
Your browser is preventing the installation of ShopSync. A temporary cookie must be set by clicking here." comes up, but after clicking and refreshing nothing happens and the app still does not work. Please help
UPDATE: The problem was solved and it was indeed related to the browser. Thank you!
Hi Stona, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely.
If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.
Hey Beatta! We'd like to get more details on this to see where we can improve. Email mc-ecommappsupport@intuit.com with additional information and they'll follow up.
I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time
After my initial comment, Shopsync support contacted me and provided instructions on how to resolve the issue. Short answer, use Force Sync after attempting to just clear the browser cache. So my problem is resolved.
Original comment below:
I'm new to ecommerce and I'm just setting up my store and integrations. One App I've installed is ShopSync to keep customer info synchronized with my Mailchimp account. It appears that after the initial sync of customers that expressed interest on the store password page, further customers have not been sync'd. There are 59 new customers since the initial sync that are in the Shopify customers that are not migrated to Mailchimp. I have gone through the troubleshooting, including changing to using Chrome with all browser data cleared. Isn't this supposed to be a background process that links my Shopify store and my Mailchimp account? What does my browser have to do with it? I haven't done a forced sync as that is discouraged. Any advice on how to get this working?
Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off
Our team can help you find the right template layout! Email mc-ecommappsupport@intuit.com and our support team will review then follow up.
So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.
The app seems to do what it says it will do and I haven't had any problems once I've been up and running
The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.
First time Mailchimp user and didn’t realise that Mailchimp has parted way with Shopify. Luckily Shopsync is available to enable Mailchimp availability to my Shopify store. So far so good.
I used this app to help with Shopify and MailChimp no longer being directly compatible. I saw a few issues people had had with implementing this app so I did my homework. After comparing apps, reading all the FAQs, and verifying some things with the VERY helpful support staff, I synced up and am now all good. I was confused initially thinking I could only have one list. Not so, only one list can be synced, which has always been the case with MailChimp. Great step by step install instructions. The only confusions were with just how easy the switch-over to this app was.