Recensioni (568)

Valutazione complessiva
3,3
Numero di recensioni per livello
  • Il 56% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 23% delle recensioni ha 1 stelle
22 novembre 2024

Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify.

I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.

Cleetus Mcfarland
Stati Uniti
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 26 novembre 2024

Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.

13 novembre 2024

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
Italia
Quasi 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 14 novembre 2024

Hey there! We're sorry about the recent experience you've had. Email mc-ecommappsupport@intuit.com and our team will look into which setting may be changing subscriber status.

14 novembre 2024

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
Romania
Oltre 5 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 19 novembre 2024

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-ecommappsupport@intuit.com. Our team will follow up and look into this further with you.

26 novembre 2024

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
Nuova Zelanda
8 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 2 dicembre 2024

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-ecommappsupport@intuit.com and our team will help further.

19 settembre 2024

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
Stati Uniti
7 giorni di utilizzo dell’app
Intuit Mailchimp ha risposto 24 settembre 2024

We appreciate the feedback on ease of use. Thank you!

6 novembre 2024

I have to uninstall and reinstall the app every time to get the contacts to sync even though it shows that the store is connected.

Mark Cowart Ministries
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 12 novembre 2024

Thank you for the details here. We apologize for the inconvenience with the issue you're experiencing. We'd like to have our team take a look at the sync operations with you. Email mc-ecommappsupport@intuit.com and our team will follow up with you directly.

16 agosto 2024

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 21 agosto 2024

Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

4 novembre 2024

Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.

Yes Cartridges
Regno Unito
3 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 7 novembre 2024

Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other questions or concerns we can help address here.

21 novembre 2024

I would like to have some help with SMS marketing. I’m a bit confused on how I need to get started

Grand Illusions Hair & Wellness
Stati Uniti
2 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 3 dicembre 2024

Hey there! Our team followed up via email to help address questions with SMS. If you didn't receive it, check your spam folders to see if it landed there. If you're still not seeing it, email mc-ecommappsupport@intuit.com and our team will help further.

15 agosto 2024

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 21 agosto 2024

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.