Recensioni (606)

Valutazione complessiva
3,7
Numero di recensioni per livello
  • Il 58% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
10 dicembre 2024

David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!

Pens Corner
Emirati Arabi Uniti
Circa 5 anni di utilizzo dell’app
6 gennaio 2025

Rafael was amazing, patient and gave me just the right amount push so I could resolve the issue and learn while doing so

WAVE Training & Consulting LLC
Stati Uniti
12 mesi di utilizzo dell’app
11 dicembre 2024

Rafael was amazing and helped me through my issue and we got it to work!

New Age Performance Inc.
Canada
Circa 5 anni di utilizzo dell’app
3 dicembre 2024

Mailchimp has really gone down hill since they were acquired by Intuit. This app is terrible because it is now spamming my new customers with double-opt-in emails - some customers get those emails every day for a week straight, even though double-opt-in should be deactivated. The app is broken, it HAS BEEN broken for like 2 months, and they still haven't bothered to fix it. This makes me very upset. And I pay a lot for their services. I no longer feel it is worth it.

NeuYear.net
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 4 dicembre 2024

Hey there! We're sorry about the experience thus far and we want to help where possible. Email mc-shopifysupport@intuit.com and our team can help further. If you've already emailed our team, update your review with the ticket number and we'll make sure it's looked into.

4 dicembre 2024

I had a question about how to upgrade my plan and chatted with Clarisse. She was super helpful and guided me through the process. She is a great asset for your company.

Rich Mountain Fiber Co
Stati Uniti
Oltre un anno di utilizzo dell’app
10 gennaio 2025

Works fine. The dashboarding of Mailchimp is more clear then Shopify to me :-)

SuccesPlanner DE
Belgio
3 mesi di utilizzo dell’app
27 dicembre 2024

Installed the app, and thought I had small issue. Contacted the support and DAVID helpt me really fast en good. Good communications and very helpful support. I highly recommend this app.

SHAKA
Paesi Bassi
Circa un mese di utilizzo dell’app
13 dicembre 2024

We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.

Lumos Sleep
Stati Uniti
10 mesi di utilizzo dell’app
22 novembre 2024

Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify.

I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.

Cleetus Mcfarland
Stati Uniti
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 26 novembre 2024

Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.

11 dicembre 2024

quick fix to my problem

Susan Stone
Stati Uniti
Oltre 4 anni di utilizzo dell’app