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We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.
I love Mailchimp, never had any issues for a beginner like me so easy to use!
quick fix to my problem
Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify.
I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.
Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.
Dean was very knowledgeable and answered all my questions with the information I needed to accomplish my goals.
The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs
Thank you PAUL for your help.
closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!
We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-shopifysupport@intuit.com and our team will help further.
Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.
Hey there! We're sorry about the recent experience you've had. Email mc-shopifysupport@intuit.com and our team will look into which setting may be changing subscriber status.
Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions