Valutazione complessiva
3,5
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 20% delle recensioni ha 1 stelle
20 ottobre 2022

Glitch in app that can cause wildly inflated bill. Reported the issue to mailchimp who said there is no way to prevent shopify from unarchiving currently archived contacts. For us that meant a one day spike in the number of our active customers. That meant a bill that went from just over $100 a month to over $800 for a month. Watch out for this glitch or you may be overcharged yourselves.

BigTopShirtShop.com
Stati Uniti
Tempo di utilizzo dell’app: Oltre 3 anni
Mailchimp ha risposto 4 novembre 2022

Hey there. We apologize for any inconvenience this issue caused, and we can confirm that this is now fixed. We'd love to get this over to our Support team and credit your account. Get in contact with Mailchimp Support here: http://eepurl.com/icXljT

4 ottobre 2022

Was sollen diese preise? Was sollen diese preise? Was sollen diese preise? Was sollen diese preise?

Glitzermoment GmbH
RAS di Hong Kong
Tempo di utilizzo dell’app: 3 minuti
Mailchimp ha risposto 5 ottobre 2022

Vielen Dank für Ihre Bewertung. Die Nutzung unserer Shopify App ist kostenlos. Das Mailchimp-Konto selbst hat Preise, die Sie hier finden können. https://mailchimp.com/pricing/marketing/

19 settembre 2022

The initial sync went really well. My contacts, products and transactions all connected successfully, which was a huge relief. Later I got stuck on syncing my tags from Shopify to Mailchimp. So far I've been working on it for a few hours and the Shopify tags still aren't showing up in MailChimp. I only have ~ 200 customers and maybe five tags so I wasn't expecting this to be so frustrating. Now MailChimp is running in slow motion and its very confusing whether sync is causing this or something else? When you select the tags in Shopify to sync to Mailchimp, there is no "save" button or "sync" indicator to show its working. Overall, I love Shopify and Mailchimp. Amazing, incredibly powerful products. But this tag sync issue has me stumped and I'm spending too much time trying to figure it out.

FlipFresh - Elevate Your Spices
Stati Uniti
Tempo di utilizzo dell’app: 7 mesi
8 settembre 2022

Still Learning how to use it, but so far it has been great!! I hope to do some of the training soon, then start on my campaigns.

Skyway Minisplit Sales
Stati Uniti
Tempo di utilizzo dell’app: 6 mesi
11 agosto 2022

We were very happy to learn that Mailchimp had created a Shopify app. We've found it to be very easy to use and seamlessly sends new email sign ups from our website to our Mailchimp account. It was simple to install and embed into the website. Clients seem to have no issues using it and it is successfully capturing email addresses. Thank you for creating this app for Shopify!

Castle Remedies
Stati Uniti
Tempo di utilizzo dell’app: 7 mesi
8 agosto 2022

Shortly after we set up this integration for a test store we started receiving complaints from our customers that their emails were getting spam. These were people who set up aliases at their own domains like companyname@mydomain.net, so it was plain who was compromising their emails. We went through several internal audits trying to figure out where these emails were being exposed but found nothing until a new developer came along and asked about a weird web hook installed on our mailchimp account that posted user data to app.shopsync.io. shopsync.io is a dead domain but the app subdomain does return a 200/OK when you hit it. We removed the app from Shopify and that removal deleted the web hook from Mailchimp. We haven't received any customer complaints for accounts created since we removed this integration.

System76, Inc
Stati Uniti
Tempo di utilizzo dell’app: 3 mesi
Mailchimp ha risposto 22 agosto 2022

Hi System76, we appreciate the feedback. We're trying to get our heads around how the app was sending spam to your customers as described. The integration between Mailchimp and Shopify syncs data from your store to a Mailchimp Audience; we don't send any emails on your behalf. The domain "shopsync" is a company we acquired last year, whose technologies are still the fundamentals around the app. We'd welcome further dialogue about this matter by contacting us via support.

24 giugno 2022

Mailchimp is a shady platform that provides little to no support when something goes wrong. After installing the app to my shopify and spending time trying to understand the platform, I've received a notice that suddenly I'm in violation for a reason they will not disclose. Then they kick you out. No app support, lack of transparency, and no empathy make this a solid "NO" from me.

Spike and Crown Studios
Stati Uniti
Tempo di utilizzo dell’app: Circa 16 ore
21 maggio 2022

Just started my website, gocrossbow.com so my email list is small and I'm able to use the free feature for now. Easy to use and design with my own text and photos.

Go Crossbow
Stati Uniti
Tempo di utilizzo dell’app: 3 mesi
19 maggio 2022

rubbish, my account just finished topping up, i contacted them at least 6-7 times, no one got back to me, helped me out, they charged me $124 and disappeared, i can provide a screenshot of my email, i promise It's true, plus, Mailchimp is expensive these days and the experience is getting worse, I definitely don't recommend it! ! ! !

charmnook
Cina
Tempo di utilizzo dell’app: 4 mesi
Mailchimp ha risposto 19 maggio 2022

Thank you for your review. We've reached out to you via email to provide a way for you to get some help with your account and billing.

16 maggio 2022

Having several issues with the integration with the subscribe options on our site. Have contacted mailchimp but do not have the best response time.

NSOD Clothing
Stati Uniti
Tempo di utilizzo dell’app: Circa 2 anni