Recensioni (540)

Valutazione complessiva
3,2
Numero di recensioni per livello
  • Il 57% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
26 agosto 2020

REALLY frustrated :( i checked through mailchimp and shopify and shopsynce and see this: Features
Sync customers
Purchase activity segmentation
E-commerce tracking and reports
Product content block
Product Recommendation content block
Promo Code content block
Order notifications
Abandoned cart email
Abandoned cart postcards
Product retargeting email
Pop-up signup forms
Google remarketing ads
Sync merge tags

but when i am in mailchimp creating a campaign, there are no product blocks!
when i input an image, it allows me to select from my product list, but doesn't synce the link to the product or any product info (price/name/etc)

i don't think i should have to upgrade to ask why a free feature isn't available. please help:(

Susie O's Handbags
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Mailchimp ha risposto 27 agosto 2020

Hi there, we saw your review and wanted to try to reach out and help. Please write in to support@shopsync.io and we'll be glad to see what may be going on. Usually, in situations like this it may be related to a simple configuration error on the Mailchimp side we can help you verify.

22 giugno 2020

Was easy to set up and works great!
Only have abandoned cart automations which seems to be working.
No problems so far.
Thanks for being free :)

K-Lee Designs
Australia
7 mesi di utilizzo dell’app
20 ottobre 2022

Glitch in app that can cause wildly inflated bill. Reported the issue to mailchimp who said there is no way to prevent shopify from unarchiving currently archived contacts. For us that meant a one day spike in the number of our active customers. That meant a bill that went from just over $100 a month to over $800 for a month. Watch out for this glitch or you may be overcharged yourselves.

BigTopShirtShop.com
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Mailchimp ha risposto 4 novembre 2022

Hey there. We apologize for any inconvenience this issue caused, and we can confirm that this is now fixed. We'd love to get this over to our Support team and credit your account. Get in contact with Mailchimp Support here: http://eepurl.com/icXljT

11 agosto 2022

We were very happy to learn that Mailchimp had created a Shopify app. We've found it to be very easy to use and seamlessly sends new email sign ups from our website to our Mailchimp account. It was simple to install and embed into the website. Clients seem to have no issues using it and it is successfully capturing email addresses. Thank you for creating this app for Shopify!

Castle Remedies
Stati Uniti
7 mesi di utilizzo dell’app
Data modifica: 12 luglio 2021

ShopSync provides a really necessary service and there customer support is great - however BE WARNED: If a customer purchases using Shop Pay, they are automatically converted to "transactional emails only" in Mailchimp without their intention or knowledge. And if we send the customer a gift card from our Shopify, the same thing happens. Really frustrating. I heard from Kyle at Shop Sync - he said they've asked Shopify to patch this issue. Here's hoping they get it fixed. I do think it's important for ShopSync users to know this issue exists until it is resolved. For now, I've disabled Shop Pay for my store and I am still using ShopSync.

Carolyn Arends Shop
Canada
7 mesi di utilizzo dell’app
8 settembre 2022

Still Learning how to use it, but so far it has been great!! I hope to do some of the training soon, then start on my campaigns.

Skyway Minisplit Sales
Stati Uniti
6 mesi di utilizzo dell’app
10 ottobre 2019

Put this app in place when shopify and mailchimp fell out. Easy to install and sends list to mailchimp seamlessly. I had a slight issue with existing automated emails not sending and shopsync customer service were very quick to come back to direct me how to rectify the issue.

Luxe 39
Regno Unito
6 mesi di utilizzo dell’app
6 maggio 2019

This app does everything I need to connect MailChimp and Shopify, including adding in Product blocks to my newsletters. I followed the extremely useful steps shared by Blissful Maternity in their 4-star review - not all applied to me, but it was a helpful walk through of things to do and to consider.

Blossom Heart Quilts
Australia
6 mesi di utilizzo dell’app
29 marzo 2019

I am going to beg everyone to take a closer look at your data after installing this app. I have had quite spotty performance with ShopSync over the past 5-7 days. The initial install was seamless with all data syncing just fine. No problems with the baseline — the problem is going forward. I am using a plain-vanilla install of the Debut theme. The vast majority of my new subscribers are not porting to Mailchimp and there is just no rhyme or reason that I can discern with respect to which new subscribers will sync and which will not. In an effort to fix the problem, I uninstalled the app and re-installed it more than once between March 21 and March 25. On March 27 I had to force resync to get my new subscribers to move over to my list in MailChimp. However, all data for a test purchase through the Shopify site did port to Mailchimp just fine as well as data from a real purchase just today. On March 28, 71% of my new subscribers did not sync to Mailchimp. Today, March 29, over 60% of my new subscribers have not synced to Mailchimp. If the sync is supposed to be running continuously in the background, it does not seem to be working for me.

Rosary Habit
Stati Uniti
Circa 3 anni di utilizzo dell’app
Mailchimp ha risposto 29 marzo 2019

Hi Rosary Habit, thank you for the feedback. We wanted to let you know that we examined the store's submissions to Mailchimp and we're seeing some compliance-related errors coming from their API. Since we don't store data on our servers, we're unable to see the emails related to these errors.

With that said, resyncing from time to time may be exacerbating the problem and we recommend reaching out to Mailchimp's support team right away to inquire why some emails aren't making it over. Otherwise, customer data will sync over as advertised using the ShopSync app if Mailchimp allows it.

28 marzo 2019

Works quite well. Am very grateful for the fact that it's free, plus I don't think I'm the only one who has considered switching platforms following Mailchimp's decision to leave this platform, and the irony that a colossus like Mailchimp is actually retaining customers thanks to someone else's hard work. I only hope this app remains free or relatively cheap - because it's the only thing keeping us going with Mailchimp
Thank you

MARNIN
Portogallo
6 mesi di utilizzo dell’app