Recensioni (680)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 20% delle recensioni ha 1 stelle
16 febbraio 2024

I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!

BeCozi
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 21 febbraio 2024

Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show ...

13 febbraio 2024

Full of problems that the support team are unable to resolve.

Caspian
Regno Unito
Quasi 5 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 14 febbraio 2024

Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.

31 ottobre 2021

Great App. A free upgrade from the old workaround. After installation, I have 1000's of customers in my list that had previously unsubscribed and were resent welcome emails causing my account to be spammed. My abandoned carts no longer work and there is no way to contact support to fix any of it. Great work!

WRAPTIE
Taiwan
Oltre 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 2 novembre 2021

Hi there, we saw your review and wanted to get in touch. We’re sorry for any unnecessary emails that got triggered. In the pre-install checklist https://mailchimp.com/help/ ...

15 agosto 2019

Support pretty much sucks. Support is very hard to contact. I did receive one response but what I was told never would happen never did. Most of my stats doubled and I can't get that problem corrected.

Rubber Cottage
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 4 novembre 2021

I had been using this app since it was Shop Sync when Shopify and Mailchimp split up. Suddenly this past Sunday 3979 contacts were deleted from my mailing list. I just discovered this tonight and they are telling me to make a new list and resync all the contacts. This does not fix the problem because all these contacts had already updated preferences about which emails to get and discovering this ...

Club Duquette
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 18 novembre 2021

Hi Club Duquette, thanks for your patience while we researched your comments. By chance, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, ...

Data modifica: 23 novembre 2020

We strongly recommend not to sync Shopify with Mailchimp. In fact we also don't recommend working with Mailchimp anymore.
Mailchimp was offering a free Zoom sessions with their experts to integrate with Shopsync. We had a session and received totally wrong advice from one of those experts: www.staycollective.co.com and consequently we had a serious problem with our automations in the middle of ...

Makeup On Set
Irlanda
Oltre 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 23 novembre 2020

Hi there, we saw your review and wanted to reply. We take all feedback seriously and appreciate the members who voice them. After reading your review, it sounds like your ...

25 febbraio 2024

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
Australia
Circa 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 28 febbraio 2024

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email mc-ecommappsupport@intuit.com with these details and ...

Data modifica: 22 novembre 2019

I can't even get on the page within Shopify to upgrade to get help because it isn't recognizing me and I am the only administrator. Where am I to get help?
Also - re the removing the opt-in at checkout and making a comment on the page to ask customers to re-check the opt-in - - shopify doesn't let you edit the content in the cart at all from what I understand.

COHERE and THERE
Canada
Quasi 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 26 novembre 2019

Hi there, we looked into your account and it appears you have connected your store to Mailchimp and things are syncing as expected. We see the recent activity of data ...

31 ottobre 2019

This app has one major flaw - it unsubscribes your most engaged followers when they purchase from your store, unless they re-tick your receive emails button. They are aware of this and don't see it as a big issue, however it requires a lot of admin to manually undo it.

The Tank Museum
Regno Unito
Quasi 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 11 novembre 2019

Thanks for getting in touch about the association between pop-up form subscribers and customers who are being unsubscribed at checkout later - there are a few things in play ...

16 agosto 2021

I do not get subscribers synced into Mailchimp from Shopify. The app does not function properly. No idea why and there is no chat support for the the free subscription.

Arts on Hats Official
Germania
Oltre 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 16 agosto 2021

Hi there, would it be possible for you to reach out to the customer support team to discuss the issue you're experiencing? We do not have a record of questions from your ...