Recensioni (686)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 19% delle recensioni ha 1 stelle
Data modifica: 7 settembre 2021

any help at all is reserved for pro. Absolutely horrible customer service because there is none unless you meet a certain requirement. At the very least your app should work as promised, even without support. Edit to respond to the reply: I connected with your team by mistake. Your team immediately told me that they wouldnt help me without looking at the message and told me if I wanted help I'd ...

Art of Kava
Stati Uniti
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 7 settembre 2021

Hi Art of Kava, for one-on-one support via chat or email we do reserve that for our Pro users. However, if you're having fundamental syncing problems we don't mind helping ...

29 giugno 2019

ShopSync was easy to install and set up. It only took a matter of a few minutes. It is not a fancy app, but it does all that I need or want it to do. It's simplicity is a feature.

Trilobyte Games
Stati Uniti
11 mesi di utilizzo dell’app
Data modifica: 9 marzo 2021

I don't typically write bad reviews, but My orders aren't being tagged on mailchimp and I'm not able to send an email out to my customers. I added 2 tags in shopsync but in mailchimp it says there are no tags. Can you help me? Please email Josh@movingmoments.com

Moving Moments
Stati Uniti
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 10 marzo 2021

Hi there, I'll respond to this reveiw and also send you an email as mentioned. To get tagging working, it's a two-step process described here: https://support.shopsync.io/ ...

30 luglio 2020

This works but the Merge fields aren't showing for me and when a customer signs up to our newsletter it takes about 5-10 minutes to send to Mailchimp and sometimes doesn't send at all even though in their knowledge base it says real time sync.

Only using the app because the Mailchimp platform is so great.

Christmas Songs & Carols
Nuova Zelanda
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 3 agosto 2020

Hi there, thank you for the feedback. We saw your review and wanted to drop a note on the syncing times. We rely on Shopify to send us webhooks for any kind of update on ...

Data modifica: 14 settembre 2020

We strongly don't recommend this app. It pushed through some sort of update that axed half our list for no reason. Our subscribed customers were all suddenly unsubscribed and now we are in a mess trying to fix. Such a waste of time and frustrating.

Native State Foods
Stati Uniti
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 15 settembre 2020

Hi there, thank you for the feedback. We saw your review and it sounds like on sync there was a merging of data from Shopify to Mailchimp that unsubscribed those customers. ...

13 maggio 2019

ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.

Ahuriri Pharmacy Ltd | New Zealand online chemist for gifts, cosmetics and supplements
Nuova Zelanda
11 mesi di utilizzo dell’app
5 gennaio 2020

I want to ask, why tags not sync to mailchimp. I will update this review and possible upgrade our subscription if tags problem will be addressed.

Oxy-Angel
Singapore
11 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 7 gennaio 2020

Update 1/23/20: The tagging feature is now live! Here's more information about getting started with it: https://support.shopsync.io/features/tag-mapper.

Please let us know if ...

27 febbraio 2020

I really liked the app esp as I was able to access all my photos from my website for my newletter. However, I had so many fake emails coming in, all through ShopSync that I ended up having to upgrade my Mailchimp account to keep up with more email subscribers. Until I realized that these were all fake emails. I had to start all over again with my audiences, what a mess!

Thank You India
Canada
10 mesi di utilizzo dell’app
Intuit Mailchimp ha risposto 5 marzo 2020

Hi there, thanks for reaching out. With the scenario, you’re describing it seems to be outside the functionality of ShopSync, and it would be best suited for the support team ...

Data modifica: 16 agosto 2019

It is literally exactly what I was looking for. Just makes my work much easier, and more efficiently. If only I have found it sooner. Nice APP, highly recommended.

FB-Sport
Cina
10 mesi di utilizzo dell’app
Data modifica: 6 maggio 2019

This app serves as our drop-in replacement for the soon-to-be-phased-out MailChimp app, that we can no longer use.
The setup process took a While, since ShopSync was looking at your shops entire order history to pull out products, orders and match it against purchases on your Mailing List, but it seems to be well worth it for the functionality it provides.

NV-Holders Danmark
Danimarca
10 mesi di utilizzo dell’app