Recensioni (680)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 20% delle recensioni ha 1 stelle
26 agosto 2020

REALLY frustrated :( i checked through mailchimp and shopify and shopsynce and see this: Features
Sync customers
Purchase activity segmentation
E-commerce tracking and reports
Product content block
Product Recommendation content block
Promo Code content block
Order notifications
Abandoned cart email
Abandoned cart postcards
Product retargeting email
Pop-up signup forms
Google remarketing ads
Sync ...

Susie O's Handbags
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 27 agosto 2020

Hi there, we saw your review and wanted to try to reach out and help. Please write in to support@shopsync.io and we'll be glad to see what may be going on. Usually, in ...

20 gennaio 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 22 gennaio 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

20 ottobre 2022

Glitch in app that can cause wildly inflated bill. Reported the issue to mailchimp who said there is no way to prevent shopify from unarchiving currently archived contacts. For us that meant a one day spike in the number of our active customers. That meant a bill that went from just over $100 a month to over $800 for a month. Watch out for this glitch or you may be overcharged yourselves.

BigTopShirtShop.com
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 4 novembre 2022

Hey there. We apologize for any inconvenience this issue caused, and we can confirm that this is now fixed. We'd love to get this over to our Support team and credit your ...

29 marzo 2019

I am going to beg everyone to take a closer look at your data after installing this app. I have had quite spotty performance with ShopSync over the past 5-7 days. The initial install was seamless with all data syncing just fine. No problems with the baseline — the problem is going forward. I am using a plain-vanilla install of the Debut theme. The vast majority of my new subscribers are not ...

Rosary Habit
Stati Uniti
Circa 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 29 marzo 2019

Hi Rosary Habit, thank you for the feedback. We wanted to let you know that we examined the store's submissions to Mailchimp and we're seeing some compliance-related errors ...

10 giugno 2019

I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app

Pureeit
Stati Uniti
Circa 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 11 giugno 2019

Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features.

ShopSync ...

15 febbraio 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 21 febbraio 2024

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

17 marzo 2022

For all last week trying to reconnect to my account but my emails and articles aren't there contacted several times support but each time received answers
with questions rather than answers!
Not abel to contact by phone although I have paid for pro account $90.00
No phone number exist?

Anastasia Boutique
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Data modifica: 1 dicembre 2021

Lost over 10k of my audience somehow as Mailchimp have moved away from Shopify then back after buying ShopSync. Very dissapointed to say the least! :( **UPDATE** I am not sure why they have edited the review to make it seem like there is a solution. After going back and forth with a rude customer service agent who took 24hours to reply and made it seem like my fault, they finally offered me £50 - ...

SLAPSTA
Regno Unito
Quasi 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 22 novembre 2021

Hi SLAPSTA, thanks for your patience while we researched your comments. By chance, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, and it ...

12 gennaio 2022

Used to be good and for a great price, but have continuously increased the pricing so that they are now one of the most expensive for fewer extras than their competitors. Have been with Mailchimp for over 7 years, but the last price hike was one too many I'm afraid. Now moving to another company!

Ultimate Modelling Products
Regno Unito
Oltre 2 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 2 giugno 2022

Hey there. We understand that it can be frustrating to pay for features you don’t use. We’ve made significant improvements to our platform experience, our core email ...

17 dicembre 2021

I seem to have lost the majority of my subscribers since this change was made. This needs fixing asap and it's not good enough.

Beeboobuzz
Regno Unito
Oltre 2 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 17 dicembre 2021

We’d certainly want to investigate further if you’re missing subscribers. Can you drop us a note at mc4shopifysupport@mailchimp.com?