Mailchimp: Email & SMS , 532 recensioni

Valutazione complessiva
3,3
Numero di recensioni per livello
  • Il 58% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
10 gennaio 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
Stati Uniti
21 giorni di utilizzo dell’app
Mailchimp ha risposto 17 gennaio 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/

21 gennaio 2024

most disgusting, making fool their customers. In adequate staff to resolve the problem

Cupid's Haven
India
2 giorni di utilizzo dell’app
21 novembre 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
Stati Uniti
Oltre un anno di utilizzo dell’app
23 ottobre 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australia
Oltre un anno di utilizzo dell’app
3 novembre 2023

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that.

There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Toltrazuril Shop
Stati Uniti
Circa un mese di utilizzo dell’app
Mailchimp ha risposto 8 novembre 2023

Our team can help look over the account with you and see what billing adjustments can be made. Email ecommappsupport@mailchimp.com and they'll follow up with more information.

23 luglio 2023

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!

Mil Usos
Stati Uniti
11 giorni di utilizzo dell’app
12 gennaio 2024

Non sincronizza i contatti

CactusTCGstore
Italia
4 mesi di utilizzo dell’app
Mailchimp ha risposto 17 gennaio 2024

Hey there! Our Support team can help with this. Email ecommappsupport@mailchimp.com and our team can look into this further with you.

1 luglio 2023

Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.

El Aviador Models
Stati Uniti
2 mesi di utilizzo dell’app
21 luglio 2023

En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.

PARIS/64
Spagna
5 mesi di utilizzo dell’app
Mailchimp ha risposto 18 agosto 2023

¡Hola! Envíe un correo electrónico a ecommappsupport@mailchimp.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.

30 settembre 2023

Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos.
He desinstalado la aplicación y me siguen cobrando.

Mi Maleta y Tú
Spagna
Circa 2 mesi di utilizzo dell’app