Recensioni (556)

Valutazione complessiva
3,3
Numero di recensioni per livello
  • Il 57% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
11 settembre 2024

They got everything

The Gift Box
Stati Uniti
Intuit Mailchimp ha risposto 18 settembre 2024

Thank you for the review! Let us know if there's anything we can improve on!

27 giugno 2019

First time Mailchimp user and didn’t realise that Mailchimp has parted way with Shopify. Luckily Shopsync is available to enable Mailchimp availability to my Shopify store. So far so good.

VYEN
Australia
Circa 5 anni di utilizzo dell’app
25 febbraio 2020

I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it

Daria Day
Canada
Oltre 4 anni di utilizzo dell’app
14 maggio 2019

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

The Herbal Wei
Canada
Oltre 4 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 20 maggio 2019

Hi there, thanks for your review. You'll want to remove the legacy 'Mailchimp for Shopify' app after ShopSync is installed to avoid conflicts under the hood with automations and e-commerce data.

Disconnecting is very easy and it's best done through the Shopify app store. After your automations are migrated, just follow these steps:

1. From your Shopify admin, go to Apps
2. Locate the 'Mailchimp for Shopify' app, and click the garbage can.
3. Click delete and you're done!

28 maggio 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
Stati Uniti
Oltre 3 anni di utilizzo dell’app
14 ottobre 2021

Great with Mailchimp. I'm just not able to get one feature working with mailchimp. I will definitely recommend to a friend.

Lil Lady Shoes
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 12 aprile 2019

Smooth and easy transition. No issues. Glad I'm still able to use Mailchimp after all. Thank you ShopSync. Haven't been able to test all features yet except for Mailchimp integration and Discount Code sync which is why I only rated 4 stars but pretty sure I'll be giving it 5 stars once I have had a chance :-)

Fabric Romance
Irlanda
Quasi 3 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 11 aprile 2019

Most welcome! Anything we can do on our end to update the rating to be 5 stars? Let us know at support@shopsync.io, happy to help anytime.

15 luglio 2019

I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time

Ana Buendia
Stati Uniti
Quasi 3 anni di utilizzo dell’app
26 luglio 2021

It was unfortunate that our issue was not resolved, the CS team was very responsive and supportive.

クスミティー 公式オンラインブティック
Giappone
Oltre 2 anni di utilizzo dell’app
Data modifica: 5 agosto 2021

We couldn't get custom orders synced into Mailchimp from shopify. But the team was very helpful and fixed this going forward. Also, we had 4 of our active automation campaigns archived by the Shopsync api. But again, this was fixed and shouldn't happen in future. The products usually sync like a charm, as do contacts. Orders now are syncing without any issues too. Thank you

PHOTOPORTRAYAL
Regno Unito
Oltre 2 anni di utilizzo dell’app
Intuit Mailchimp ha risposto 26 luglio 2021

Hi there, we saw your review and wanted to respond. Your store shows that it completed syncing and is processing data in real-time. It's possible there was some Shopify API rate limiting or queues that were waiting to process at the time the review was written; that's not totally unusual with how large the Shopify ecosystem is and how much data we're processing for our users.

In regards to the automations being archived, this is done so past customers do not receive emails. For example, let's say you have a "welcome automation" in Mailchimp running. When ShopSync is installed, it syncs all your customer/orders/products from when your store first came online. Because Mailchimp sees these past users as "new customers" it would send an email to customers from the very first one to the most recent. By archiving, it prevents these emails from going out to users who really don't need to receive an email.

Lastly, you can always get in touch with us at support@shopsync.io if you have questions. We're around Monday-Friday and typical response times are less than 1 business day.