レビュー (567)

総合評価
3.3
評価レベルごとの件数
  • 評価の56%は5つ星です
  • 評価の8%は4つ星です
  • 評価の7%は3つ星です
  • 評価の6%は2つ星です
  • 評価の23%は1つ星です
2024年11月22日

Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify.

I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.

Cleetus Mcfarland
アメリカ合衆国
アプリの使用期間:11ヶ月
Intuit Mailchimpが返信しました 2024年11月26日

Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.

2024年11月13日

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
イタリア
アプリの使用期間:3年弱
Intuit Mailchimpが返信しました 2024年11月14日

Hey there! We're sorry about the recent experience you've had. Email mc-ecommappsupport@intuit.com and our team will look into which setting may be changing subscriber status.

2024年11月14日

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
ルーマニア
アプリの使用期間:5年以上
Intuit Mailchimpが返信しました 2024年11月19日

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-ecommappsupport@intuit.com. Our team will follow up and look into this further with you.

2024年11月26日

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
ニュージーランド
アプリの使用期間:8ヶ月
Intuit Mailchimpが返信しました 2024年12月2日

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-ecommappsupport@intuit.com and our team will help further.

2024年9月19日

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
アメリカ合衆国
アプリの使用期間:7日
Intuit Mailchimpが返信しました 2024年9月24日

We appreciate the feedback on ease of use. Thank you!

2024年11月6日

I have to uninstall and reinstall the app every time to get the contacts to sync even though it shows that the store is connected.

Mark Cowart Ministries
アメリカ合衆国
アプリの使用期間:2年以上
Intuit Mailchimpが返信しました 2024年11月12日

Thank you for the details here. We apologize for the inconvenience with the issue you're experiencing. We'd like to have our team take a look at the sync operations with you. Email mc-ecommappsupport@intuit.com and our team will follow up with you directly.

2024年8月16日

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
アメリカ合衆国
アプリの使用期間:3年以上
Intuit Mailchimpが返信しました 2024年8月21日

Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

2024年11月4日

Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.

Yes Cartridges
イギリス
アプリの使用期間:3ヶ月
Intuit Mailchimpが返信しました 2024年11月7日

Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other questions or concerns we can help address here.

2024年11月21日

I would like to have some help with SMS marketing. I’m a bit confused on how I need to get started

Grand Illusions Hair & Wellness
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年8月15日

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
アメリカ合衆国
アプリの使用期間:5年以上
Intuit Mailchimpが返信しました 2024年8月21日

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.