レビュー (674)

総合評価
4.1
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の5%は2つ星です
  • 評価の20%は1つ星です
編集日:2024年6月14日

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
カナダ
アプリの使用期間:約5年
Intuit Mailchimpが返信しました 2024年6月14日

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

2024年5月3日

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
アメリカ合衆国
アプリの使用期間:約5年
Intuit Mailchimpが返信しました 2024年5月10日

Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email mc-ecommappsupport@intuit.com and our team will follow up.

2024年6月12日

They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.

LES ÉDITIONS GÉNIE FOLIE INC.
カナダ
アプリの使用期間:約2年
Intuit Mailchimpが返信しました 2024年6月14日

Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email mc-ecommappsupport@intuit.com and one of our Integrations experts will follow up.

2024年10月29日

GREAT AT ADVERTISING THEMSELVES _ TERRIBLE FOR ADVERTISING YOUR BRAND. They upcharge you for nothing, and dont do anything that the free shopify tools grant you. Absolute trash of an app and the developers clearly this is their first API.

Crystal Clear Texas
アメリカ合衆国
アプリの使用期間:2分
Intuit Mailchimpが返信しました 2024年10月31日

We're sorry to hear about the less than stellar experience. When you're available, please email mc-ecommappsupport@intuit.com and our team will help however they can.

2024年4月8日

GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs

Donald Trump Everything
アメリカ合衆国
アプリの使用期間:24日
2024年5月13日

There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!

PlanToys USA
アメリカ合衆国
アプリの使用期間:3ヶ月
Intuit Mailchimpが返信しました 2024年5月17日

Hi there! We'd like to help out where possible. Email mc-ecommappsupport@intuit.com and our Integrations team will take a further look.

2024年4月26日

DO NOT DOWNLOAD THIS. WORST EXPERIENCE EVER. They cleverly hide the prices and overcharge for everything. In spite of disabling my account over a month ago and not using it - they have charged me $100 for last month - no reply from their end on the fraudulant charge

Terractive
インド
アプリの使用期間:約1ヶ月
2024年7月2日

its Sync option and chat support is very poor i was stuck at sync and got chat support there software has not solution. Shopify mail is much easier than mailchimp and other e mail marketing app

Enviroflex
ポルトガル
アプリの使用期間:約1時間
Intuit Mailchimpが返信しました 2024年7月5日

Hey there! We appreciate the information here and want to help where we can. Our dedicated integrations team can help look into this further. Email mc-ecommappsupport@intuit.com with details on where the sync appears stuck and they'll follow up with next steps.

2019年4月24日

It will not allow me to give zero stars but that is what this is worth at the moment

After installing this app we have faced many issues:
1. Order not syncing as they should
2. Customers automatically being marked as "Accept Marketing" when the box is not checked in Shopify
3. A huge disconnection between Mailchimp & ShopSync. I got both on email, each pointed blame at the other.

I would not recommend installing this app as it currently does not work as expected. I have been trying to get our problems resolved but unfortunately after 4/12 Mailchimp nor ShopSync will respond. Worst customer service I have seen. Posting here I am sure there will be a response!

Sense
アメリカ合衆国
アプリの使用期間:6年弱
2024年2月15日

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
アメリカ合衆国
アプリの使用期間:5年弱
Intuit Mailchimpが返信しました 2024年2月21日

Hey there! Our Support team can help look over this with you. Email mc-ecommappsupport@intuit.com and they'll take a look and follow up with you.