Mailchimp: Email & SMS , 530件のレビュー

総合評価
3.3
評価レベルごとの件数
  • 評価の58%は5つ星です
  • 評価の8%は4つ星です
  • 評価の7%は3つ星です
  • 評価の5%は2つ星です
  • 評価の22%は1つ星です
2024年1月21日

most disgusting, making fool their customers. In adequate staff to resolve the problem

Cupid's Haven
インド
アプリの使用期間:2日
2023年11月21日

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
アメリカ合衆国
アプリの使用期間:1年以上
2023年10月23日

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
オーストラリア
アプリの使用期間:1年以上
2023年11月3日

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that.

There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Toltrazuril Shop
アメリカ合衆国
アプリの使用期間:約1ヶ月
Mailchimpが返信しました 2023年11月8日

Our team can help look over the account with you and see what billing adjustments can be made. Email ecommappsupport@mailchimp.com and they'll follow up with more information.

2024年1月12日

Non sincronizza i contatti

CactusTCGstore
イタリア
アプリの使用期間:4ヶ月
Mailchimpが返信しました 2024年1月17日

Hey there! Our Support team can help with this. Email ecommappsupport@mailchimp.com and our team can look into this further with you.

2023年7月23日

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!

Mil Usos
アメリカ合衆国
アプリの使用期間:11日
2023年7月1日

Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.

El Aviador Models
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年7月21日

En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.

PARIS/64
スペイン
アプリの使用期間:5ヶ月
Mailchimpが返信しました 2023年8月18日

¡Hola! Envíe un correo electrónico a ecommappsupport@mailchimp.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.

2023年9月30日

Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos.
He desinstalado la aplicación y me siguen cobrando.

Mi Maleta y Tú
スペイン
アプリの使用期間:約2ヶ月
2023年10月13日

disappointing customer service.

Saska Jewellery
イギリス
アプリの使用期間:7ヶ月