レビュー (678)
絞り込む
-
評価順
Although others may be able to use this - it is a poor bandaid to fix the Mailchimp/shopify debacle. I could only download one of my four audience lists and when I tried to ShopSync no one answered my email (which is the only way to contact them.) I only gave it two stars just in case I'm missing something, but honestly I'm dumping ShopSync and Mailchimp as it's too much work and it doesn't work! ...
Hi there, we saw your review and wanted to reach out. We responded to your email that you sent on 3/24, perhaps it got caught up in your spam filter. I'm sorry we weren't ...
I noticed this app was not synching my contacts to Mailchimp correctly. Their tech support gave me a lot of explanations such as "my contacts had unsubscribed", etc., which was not accurate. I ended up uninstalling it and installing it again and finally it worked, but I'm not impressed by the "there's nothing they can do" response of their tech support. It's working so far but I'm skeptical and ...
Hi there, thank you for the feedback. We saw your review, and it sounds like your issue may have been related to temporary delays in the processing of data with our server ...
I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.
Hi there, thanks for reaching out. We looked at the connection you have with ShopSync on your store and everything looks great on our side. We see successful syncs of data as ...
Straight forward to use. But, like everyone else on has said - as soon as I installed/sync'd it - it decided to just re-send our 'Welcome' message to EVERYONE on our list. IE: customers who have already bought. Not a good look.
There is one significant flaw that you should be aware of before you install and use this app.
Let's say my email is james@gmail.com. I make a purchase for my friend, Mark. The shipping address name is Mark Smith. The billing address name is James Johnson. The app will sync the SHIPPING name to my email (james@gmail.com).
This means when I go to send a newsletter to james@gmail.com and use ...
HI Retropilot, thank you for sharing this feedback. After seeing the scenario you described, we dug into the issue deeper and it turns out this is a known Shopify bug, not ...
Demasiado caro. Estás obligado a comprar una licencia mensual.
since I used this app I have never had so many abuse reports and unsubscrivers, as well as many fake emails that did not appear on my list before ... at this point it is better to abandon mailchimp to find something more integrated.
very sad
Samuel
Great import and connection with Mailchimp. But, I lost all my tracking in GA and on FB :/ So uninstalled again... and tracking worked.
Too bad, what I experienced with Shopsync seemed awesome until I discovered the tracking issue.
Hi there, we saw your review and wanted to reach out right away.
Can you help us understand what you're referring to regarding tracking? We don't see any support tickets ...
The initial sync added 4,000 contacts to our MailChimp list. This moved us up to the next bracket for Mailchimp, costing us way more monthly. We do not know where they came from or why they were added once we synced with ShopSync. It would be cool if shopsync had reasonings or resolutions for this. Also your contact us page seems to not be working....
Hi Altman Plants, thank you for the feedback. We saw your review and wanted to respond right away. There could be various reasons why subscriber counts have gone up after the ...
To save me time and look more professional, I need a good supply of email templates to choose from. I also need it to integrate with my Shopify. MailChimp was a bit of a disappointment. I found their app did not allow me the customization I need and their templates were not what I thought they would be. So far Wix has them beat and that's the app I was wanting to switch from.