Mailchimp: Email Marketing , 469件のレビュー

総合評価
3.5
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の7%は4つ星です
  • 評価の6%は3つ星です
  • 評価の5%は2つ星です
  • 評価の20%は1つ星です
編集日:2019年3月26日

After decision of Mailchimp to leave Shopify i decide to ue ShopSync. At the moment i'm very happy regarding this solution. I advice this app at all.

Love Babies Sagl
スイス
アプリの利用期間:3年弱
2019年3月26日

The ShopSync app is a 1:1 replacement for Mailchimp for Shopify, but instead of using Webhooks, it utilizes Mailchimp's API and syncs new data in real time. It does the same stuff and it's way faster.

1. Disconnect your Mailchimp for Shopify connection within Mailchimp on the connected sites page
2. Pause your E-Comm automations
3. Install and connect ShopSync to the same Mailchimp list.
4. Create new replacement automations connected to the same connected list.

You'll need to recreate any Abandoned cart automations (single or series), the follow up on purchase automations, and any others that are relying on a store data (new orders, abandoned carts, etc).

You can save the old E-Comm automation emails as templates in Mailchimp so you won't need to redesign anything when recreating your automations.

Additionally, if you're familiar with Postman and Mailchimp's API, then you can make a GET request for your Mailchimp account to /ecommerce/stores and this will return your store ID. After that, you can make a GET request to /automations and check for any automations in the response that are associated with a different store ID, then you will know exactly which automations you need to rebuild.

V-Flat World
アメリカ合衆国
アプリの利用期間:2年以上
2019年3月25日

I was very happy to find this app when Mailchimp pulled out of Shopify. I downloaded the app, followed the prompts and like magic my Mailchimp was connected and worked exactly the same. I created an email and sent it to my email list just like always. I am very happy to see a FREE offer as well. For a small business selling Mommy & Me Fashions this is very important. Thank you ShopSync. Very happy. Pamela, MomMeAndMore.com

MomMe and More
アメリカ合衆国
アプリの利用期間:3日
2019年3月25日

I was very happy to find this app. It was very easy to install and set up and sync. I had imported a lot of bot sign ups so I decided to force a re-sync after reducing the list and it went smoothly. Luckily I started with a fresh list on Mailchimp so I didn't have any automation surprises:)

LeilaCools
カナダ
アプリの利用期間:8ヶ月
2019年3月25日

We've just experienced the same as Black Seed Co. whereby our automated emails were re-sent out to customers (some of whom have unsubscribed!) I'd recommend not installing ShopSync until they have confirmed this issue has been fixed.

Bakedin
イギリス
アプリの利用期間:2日
Mailchimpが返信しました 2019年3月25日

Hi Bakedin, we're sorry to hear you experienced this type of behavior. As noted in the other review you had mentioned, we're curious as to how this could be happening with how the system is engineered. Our system is designed to not send automations during the sync process. We've been unable to replicate this in our testing environments, and we've had thousands of successful installs with no issue. Rest assured, we want to get to the bottom of things for you.

Would you care to reach out to support@shopsync.io? We'd like to understand if you had any other Mailchimp apps installed and what automations retriggered. Once we have that information we can make calls to the Mailchimp API to see events that took place under the hood - possibly even pinpointing the source of the retrigger.

編集日:2019年3月25日

Something needs to be done to keep using my Mailchimp services. I installed this app and everything went well. It only took a few minutes to sync my shop.
I "signed up for our newsletter" to test and everything worked as supposed to.

There is one problem though, I'm not able to access the app from my store, I have to go to the App store where I tap "install" and then I can see my data.

Update: I'm able to access the app directly from my shopify store on my computer, but on mobile (iphone) via the "Shopify app" I get a message "Cannot Authenticate - Please Try Again"

Update 2: New subscribers to my store are being added to my list. Everything seems to work perfect. There’s really no need for me to access the app because everything is being done just like before in the back ground.
I want to thank you for providing a work around. Especially for free.
Shop owners, like me....don’t worry!

Japanese Green Tea Shops
アメリカ合衆国
アプリの利用期間:3日
編集日:2020年3月12日

UPDATED REVIEW: App works ok.
----------------------------
Over 2 days, I've tried 3 times to sync our rather small store with SmartSync and it stalls out every time.

MHz Networks
アメリカ合衆国
アプリの利用期間:約1年
Mailchimpが返信しました 2019年3月25日

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.

Would you care to update your review if you're able to connect and use ShopSync?

編集日:2019年3月25日

UPDATE: Clearly not an isolated issue, as same has been experienced by Bakedin. I strongly recommend you stop all automation if you must install this app. I am now in search of a MailChimp alternative as a result of this whole situation.

*ATTENTION* Be very careful, as once you set up this app, it goes on and resends ALL automation emails to your customer list. I set this up at 4 am after receiving the notice from MailChimp, only to find out that within minutes of syncing all my customers have received redundant automation campaigns that I had set up previously. So, a very unprofessional look, and now this will affect my current future email campagins as I do not want to risk flooding my email lists again. Who knows what other issues, this is going to cause! So, just be careful.

The Black Seed Co
オーストラリア
アプリの利用期間:13日
Mailchimpが返信しました 2019年3月23日

Hi Black Seed Co., thank you for the feedback. We’ve tested this scenario extensively and we are unable to replicate the behavior being described.

To give you and others an understanding of how the initial sync works, on install, we tell the Mailchimp API specifically to not send automation messages. When the sync is done, it is designed to pick up where events left off for transactional messages only (like abandoned carts, order notifications ).

For marketing related emails like win backs, first-time buyers, etc. (and pop-ups), there is not a technical way to fuse these back together due to limitations in the Mailchimp infrastructure. In other words, there's no way to associate the unique store ID that ShopSync is using with any existing Mailchimp automation(s). Reason being, if you were using the previous Mailchimp app, it has its own unique store ID assigned to those automations. In other words, the key to door locks have to match and ShopSync doesn't have those keys.

Our best guess is that there may have been something going on either with Mailchimp at the time, or perhaps another app kicking off events in your store. But, we take any and all feedback seriously and we'd like to work with you on further investigation of what may have happened. We sent a direct message to you earlier, if you don't mind to share your store URL and Mailchimp user ID that would be a good start for us. We'll be happy to dig deeper to see what could've happened here.

2019年1月18日

Thank god for this app, as described it fixes the mailchimp syncing issue.

Absolutely crazy that someone had to go and create this app because mailchimp can't get their own act together.
5 stars for shopsync 0 stars for mailchimp

Fisherman's Mate
ニュージーランド
アプリの利用期間:1日