レビュー (686)

総合評価
4.2
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の5%は2つ星です
  • 評価の19%は1つ星です
編集日:2019年5月5日

This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date ...

Lizandez Pty Ltd
オーストラリア
アプリの使用期間:2年以上
2021年6月17日

We have experienced the same horrific issue of repeat customers getting booted from our email list if they do not continually opt in with each transaction, and if we don't continually opt in for them when checking them out via the Shopify POS. This is such a costly "glitch." I see your response and that Shopify is supposedly looking into this. But, this response has been posted for months. Is ...

Bolt Fabric Boutique
アメリカ合衆国
アプリの使用期間:約2年
Intuit Mailchimpが返信しました 2021年6月28日

Hi there, see the reply we posted to "DaVallia" below your review, the situation has been resolved by Shopify. If you'd like to test and update your review it would be much ...

2020年7月27日

I dont know why but select list option is not not showing any list because of which iam unable to sync anything to mailchimp and complete the process.
I need help asap to understand what the problem can be so that i can sync and start using mailchimp. Hope shopsync will look into my issue.

Flawless Coat Boutique
インド
アプリの使用期間:2年弱
Intuit Mailchimpが返信しました 2020年8月27日

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

2021年6月13日

After an existing subscribed customer buys anything, it changes that subscriber in Mailchimp to a "Transactional Only" customer. Been a nightmare to resolve and re-add all of our great customers.

DaVallia
アメリカ合衆国
アプリの使用期間:2年弱
Intuit Mailchimpが返信しました 2021年6月17日

Hi there, thank you for your feedback. After extensive testing, we've figured out how this could be happening after finding a bug in Shopify during checkout. We've been in ...

2021年7月21日

WORST APP EVER. We had a store that wasn't even published yet and it started adding THOUSANDS of "customers" (very obviously spam) which it then synced to Mailchimp - which costs money to hold more subscribers! Such a waste of time. I don't even know why Shopify allows this garbage to be listed. I made a video showing some of the spam that was imported by ShopSync and also showing the store had ...

LabOvens.net
アメリカ合衆国
アプリの使用期間:2年弱
Intuit Mailchimpが返信しました 2021年7月21日

Hello, we saw your review and wanted to respond right away. We're syncing these contacts to Shopify because they're in your Mailchimp Audience. This is done to keep both ...

2022年5月16日

Having several issues with the integration with the subscribe options on our site. Have contacted mailchimp but do not have the best response time.

NSOD Clothing
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2021年1月10日

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and ...

Retrogression
アメリカ合衆国
アプリの使用期間:2年弱
2023年10月23日

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
オーストラリア
アプリの使用期間:1年以上
2021年10月10日

In my 2 decades of working in/around Technology platforms and companies, I have never come across one with such lack of customer support as this one. No one ever responses real time (or close) to chat. Email, you are lucky if you get a response and if you do, you are paying pro to get links sent to you for the free articles. One thing we needed with synching our emails was to move our tags to ...

TheChaiBox
アメリカ合衆国
アプリの使用期間:1年以上
Intuit Mailchimpが返信しました 2021年10月11日

Hi TheChaiBox, our apologies if you had trouble getting in touch with us. We've looked through our help inbox and we don't have any record of a note or missed chat.

You can ...

2023年10月13日

disappointing customer service.

Saska Jewellery
イギリス
アプリの使用期間:1年以上