レビュー (674)

総合評価
4.1
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の5%は2つ星です
  • 評価の20%は1つ星です
2025年2月5日

very good so far and excellent customer service from Dean I hope you get him when you ask for help.

Lowney's Landscaping Center, Inc.
アメリカ合衆国
アプリの使用期間:7日
2025年2月14日

Rafael helped me well

EcoSoya
イギリス
アプリの使用期間:1年以上
2024年12月5日

The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs

Tellus
アメリカ合衆国
アプリの使用期間:1年以上
2025年1月10日

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

KBGlow
スペイン
アプリの使用期間:約2ヶ月
2024年11月26日

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
ニュージーランド
アプリの使用期間:8ヶ月
Intuit Mailchimpが返信しました 2024年12月2日

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-shopifysupport@intuit.com and our team will help further.

2025年2月25日

Troy was excellent - a real asset to your company

Innes
イギリス
アプリの使用期間:約1年
2025年2月19日

Jovanna very quickly answered the question I had and provided additional support in helping to find the correct location to find my newsletter sign-up hyperlink.

Fleur de Life Jewelry
アメリカ合衆国
アプリの使用期間:2日
2024年12月9日

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
アメリカ合衆国
アプリの使用期間:13日
2024年12月10日

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
アメリカ合衆国
アプリの使用期間:8日
Intuit Mailchimpが返信しました 2024年12月12日

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

2025年2月26日

Clarisse was an excellent help today!

SuzukiBanners.com
アメリカ合衆国
アプリの使用期間:10ヶ月