レビュー (680)

総合評価
4.1
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の5%は2つ星です
  • 評価の20%は1つ星です
2025年1月30日

Dean addressed all my concerns, Thanks!

Dale Books
アメリカ合衆国
アプリの使用期間:1年以上
2025年2月26日

Clarisse was an excellent help today!

SuzukiBanners.com
アメリカ合衆国
アプリの使用期間:10ヶ月
2024年12月9日

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
アメリカ合衆国
アプリの使用期間:13日
2024年12月10日

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
アメリカ合衆国
アプリの使用期間:8日
Intuit Mailchimpが返信しました 2024年12月12日

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

2025年1月21日

Even though we did not get anything solved, Paul was very helpful.

Magical Child
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年11月13日

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
イタリア
アプリの使用期間:約3年
Intuit Mailchimpが返信しました 2024年11月14日

Hey there! We're sorry about the recent experience you've had. Email mc-shopifysupport@intuit.com and our team will look into which setting may be changing subscriber status.

2025年2月14日

Integration was easy and quick. App is also easy to use. LORI provided quick answers to all my questions and helped me find solutions to my problems.

Naturecast Products
アメリカ合衆国
アプリの使用期間:1日
2024年11月14日

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
ルーマニア
アプリの使用期間:5年以上
Intuit Mailchimpが返信しました 2024年11月19日

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-shopifysupport@intuit.com. Our team will follow up and look into this further with you.

2025年1月7日

I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE!

THANK YOU CLARISSE

Never Waver
アメリカ合衆国
アプリの使用期間:23日
Intuit Mailchimpが返信しました 2025年1月9日

Thank you for details about the positive experience you had with Clarisse!

2024年12月10日

Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.

My Store
アメリカ合衆国
アプリの使用期間:14日