Mailchimp: Email & SMS , 532 recensies

Algemene beoordeling
3,3
Cijfers per recensieniveau
  • 58% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 22% recensies zijn 1 sterren
Bewerkt 4 november 2021

I had been using this app since it was Shop Sync when Shopify and Mailchimp split up. Suddenly this past Sunday 3979 contacts were deleted from my mailing list. I just discovered this tonight and they are telling me to make a new list and resync all the contacts. This does not fix the problem because all these contacts had already updated preferences about which emails to get and discovering this the night before I launch a project 7 years in the making has me fuming. I will be leaving Mailchimp, I had been a customer since 2008. All they are saying is we know this is unsettling. This is a bug on their end but the small businesses are paying the price. Total Garbage. I just want all my contacts back so I can export the list to a new company. The other thing I just realized is syncing the contacts again could cause some folks who have unsubscribed to get emails again, which then flags the account and causes more problems.

Club Duquette
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Mailchimp heeft geantwoord 18 november 2021

Hi Club Duquette, thanks for your patience while we researched your comments. By chance, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, and it was deleted recently, that would've caused data to be "deleted" in Mailchimp. We realize the inconvenience and frustration this has caused and have made an update to the legacy application to eliminate this behavior going forward.
The good news is that resyncing your store using the new Mailchimp for Shopify integration should fix any missing data. We'll grab your customer's order information and opt-in preference and sync them with your Audience. Follow this guideline for set up: https://mailchimp.com/help/connect-shopify/. Please reach out to our support team anytime if you see anything different after a resync is completed and we will be happy to help!

14 oktober 2020

it's pretty easy and simple to install! love it! It sync my contacts and orders in a very short period of time.

Arcadia
Dominicaanse Republiek
9 maanden gebruiken de app
7 april 2019

This integration worked like a charm. Google-search "mailchimp shopsync" for instructions. Here's a link to the guide: https://mailchimp.com/help/switch-shopify-shopsync/

Even Mailchimp recommends this integration. It's a bit unnerving not knowing where this integration comes from, but signs point to Mailchimp having created it, which makes sense as they are surely hoping to minimize loss of customers.

slowempire
Verenigde Staten
8 maanden gebruiken de app
27 juni 2019

Fez o trabalho muito bem feito. Não sentimos diferença após a descontinuidade da integração oficial.

deBetti Dry Aged
Brazilië
8 maanden gebruiken de app
25 mei 2020

We got Shopify up and running pretty quickly, and it works very fluidly with MailChimp, updating it almost immediately. When we had a couple of challenges with a complex migration from another ecommerce platform, Ryan was extremely helpful and stayed with us for quite a while to ensure we got everything migrated and syncing correctly. Very happy so far!

Keyport
Verenigde Staten
8 maanden gebruiken de app
26 maart 2019

Excellent alternative to official Mailchimp integration :)

It also has all needed features for my store.

NÒIR
Mexico
8 maanden gebruiken de app
25 maart 2019

I was very happy to find this app. It was very easy to install and set up and sync. I had imported a lot of bot sign ups so I decided to force a re-sync after reducing the list and it went smoothly. Luckily I started with a fresh list on Mailchimp so I didn't have any automation surprises:)

LeilaCools
Canada
8 maanden gebruiken de app
27 maart 2019

This app is a lifesaver! I started using this app before Mailchimp ended its relationship with Shopify because the automatic syncing never worked with Mailchimp. I am going to continue using this app with my Mailchimp account because their customer service is wonderful and the free price tag is even better - especially since I am just starting out. Thank you, ShopSync!

Just My Rosy Life
Verenigde Staten
8 maanden gebruiken de app
26 maart 2019

In light of the mailchimp & shopify partnership ending, I was looking for a cheap way to continue using mailchimp. I have a small list and a small business so free is best for me! This app was super simple to install and worked seamlessly. No flooding email lists & my automation campaigns I have set up continued to work properly. I would recommend this app to all small businesses who are looking for budget friendly options. It doesn't add any extra steps to your email marketing with mailchimp.

Mod Bath & Body
Verenigde Staten
8 maanden gebruiken de app
Bewerkt 15 april 2019

this app wasn't working before but looks like they fixed the problem. so far so good! Great customer service!

FELLER
Verenigde Staten
8 maanden gebruiken de app
Mailchimp heeft geantwoord 3 april 2019

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now. Would you care to update your review if you're able to connect and use ShopSync?