Recensies (568)

Algemene beoordeling
3,3
Cijfers per recensieniveau
  • 56% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 6% recensies zijn 2 sterren
  • 23% recensies zijn 1 sterren
8 mei 2024

Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.

Chris Thompkins
Verenigde Staten
3 maanden gebruiken de app
19 juni 2024

This app has caused several issues with my Shopify store- that as of this review still have yet to be resolved.
Initially, we wanted to have a newsletter subscription pop up on the front page of our store, and after being set up, it initially would not appear.
After contacting the help center (which they were very kind and patient), we were able to get the pop up working, but found when it popped up, it blocked out the entire storefront. It would not go away without refreshing the page. We decided to disable and do away with this integration.

WDVX
Verenigde Staten
15 dagen gebruiken de app
Intuit Mailchimp heeft geantwoord 27 juni 2024

We appreciate the review. We checked in with our teams about the issue you're running into and we can confirm that this is still being looked into. We appreciate your patience while this happens.

17 februari 2024

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

Quictent
Hongkong SAR van China
Meer dan 2 jaar gebruiken de app
Intuit Mailchimp heeft geantwoord 21 februari 2024

Thank you for the feedback! We're glad it's making the ability to sync easier.

3 mei 2024

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Intuit Mailchimp heeft geantwoord 10 mei 2024

Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email mc-ecommappsupport@intuit.com and our team will follow up.

3 mei 2024

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
Intuit Mailchimp heeft geantwoord 10 mei 2024

Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.

14 juni 2024

Mailchimp has the potential to be a great tool but what a hassle to set up, and like another review, you have to watch your contacts list like a hawk. We have the opposite problem than another reviewer had - where Mailchimp is overriding Shopify subscriptions, so a client agrees to emails during the checkout process but Mailchimp codes them as non-subscribed pending a double opt-in, and it’s random. I’ve been on chat for days and they just talk nonsense about why. Most of the live chat agents don’t bother to understand your problem and just write some template answer that has nothing to do with your problem., and they send you links to articles to read. If I wanted to read an article, I wouldn’t be on live chat! The pre-built templates are cool and the AI features really helpful.The support over the phone is great and you can share your screen and have them walk you thru design & workflow. You have to pay the big bucks though to get phone support. So some really nice features and some not so nice, but man are the live chat agents a challenge!

Efilters.ca
Canada
17 dagen gebruiken de app
18 januari 2024

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
Verenigde Staten
7 maanden gebruiken de app
28 april 2024

I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!

Casa Ancora Decor
Verenigde Staten
20 dagen gebruiken de app
20 januari 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Intuit Mailchimp heeft geantwoord 22 januari 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

15 februari 2024

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
Verenigde Staten
Bijna 5 jaar gebruiken de app
Intuit Mailchimp heeft geantwoord 21 februari 2024

Hey there! Our Support team can help look over this with you. Email mc-ecommappsupport@intuit.com and they'll take a look and follow up with you.