Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 61% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 6% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 20% recensies zijn 1 sterren
28 mei 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
Verenigde Staten
Meer dan 3 jaar gebruiken de app
3 augustus 2019

I had some trouble getting ShopSync to connect with my store at first. I decided to give up & try again the next day. It worked perfect the second time I tried. I was using the same tablet, internet connection, etc both times, so I'm guessing it was just a glitch or something the first time. Once I got it connected with my store & mail chimp, I was able to quickly & easily export my mailing list from Shopify to Mail Chimp. This is the perfect way to be able to continue using Mail Chimp with Shopify, & I'm so grateful to have this app.

LoveLee Bath & Wax
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Bewerkt 12 april 2019

Smooth and easy transition. No issues. Glad I'm still able to use Mailchimp after all. Thank you ShopSync. Haven't been able to test all features yet except for Mailchimp integration and Discount Code sync which is why I only rated 4 stars but pretty sure I'll be giving it 5 stars once I have had a chance :-)

Fabric Romance
Ierland
Bijna 3 jaar gebruiken de app
Mailchimp heeft geantwoord 11 april 2019

Most welcome! Anything we can do on our end to update the rating to be 5 stars? Let us know at support@shopsync.io, happy to help anytime.

Bewerkt 10 februari 2020

I thought my installation was done with Mailchimp since Mailchimp dissapeared from Shopify, but I just click on the ShopSync app and shows it is not connected. A message with "Temporary Installation Cookie Must Be Set
Your browser is preventing the installation of ShopSync. A temporary cookie must be set by clicking here." comes up, but after clicking and refreshing nothing happens and the app still does not work. Please help

UPDATE: The problem was solved and it was indeed related to the browser. Thank you!

Stona
Duitsland
Meer dan een jaar gebruiken de app
Mailchimp heeft geantwoord 10 februari 2020

Hi Stona, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely.

If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.

Bewerkt 17 juni 2019

We were forced to migrate from the native MC integration like everyone else. Good for a free tool and that has to be appreciated. Still, migration led to a lot of unwanted emails being triggered. They cover this in their documentation and provide a way to probably avoid this, but in the end, it did not work for us. The cause being a MailChimp bug I hope this will be resolved soon as we currently have to put many extra hours to check on campaigns.

Fachsprache.org
Duitsland
Ongeveer 2 jaar gebruiken de app
Mailchimp heeft geantwoord 15 juni 2019

Hi there, we saw your review and wanted to get in touch to clarify the comments around the migration process and unwanted emails going out.

We're sorry if you had that happen, but we've tried to make it clear on what to expect before installation. The issues around triggering welcome emails is a confirmed Mailchimp bug with internal timestamps that we do not have control over. It is not a result of anything we've engineered incorrectly in the ShopSync app.

We hope you enjoy using ShopSync, please let us know if you need additional help. We can be reached anytime at support@shopsync.io.

Bewerkt 27 juli 2020

After my initial comment, Shopsync support contacted me and provided instructions on how to resolve the issue. Short answer, use Force Sync after attempting to just clear the browser cache. So my problem is resolved.

Original comment below:
I'm new to ecommerce and I'm just setting up my store and integrations. One App I've installed is ShopSync to keep customer info synchronized with my Mailchimp account. It appears that after the initial sync of customers that expressed interest on the store password page, further customers have not been sync'd. There are 59 new customers since the initial sync that are in the Shopify customers that are not migrated to Mailchimp. I have gone through the troubleshooting, including changing to using Chrome with all browser data cleared. Isn't this supposed to be a background process that links my Shopify store and my Mailchimp account? What does my browser have to do with it? I haven't done a forced sync as that is discouraged. Any advice on how to get this working?

CynthiaYolland.com
Verenigde Staten
9 maanden gebruiken de app
18 juni 2019

So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.

The app seems to do what it says it will do and I haven't had any problems once I've been up and running

Savorista Coffee
Verenigde Staten
Bijna 2 jaar gebruiken de app
25 februari 2020

I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it

Daria Day
Canada
11 maanden gebruiken de app
12 december 2020

I really appreciate personable and professional businesses, and ShopSync looks like it's both! Looking forward to working with it in the future. Recommended from Mailchimp, so good reliability there.

A World Apart
Verenigde Staten
3 maanden gebruiken de app
13 mei 2019

So far so good... still cross-checking it every day.
We changed over a few days early (and only after reading the instructions numerous times!) The sync went smoothly and updated into a different existing audience list that we specified.
After 7 hours of sync, it was complete and I ran a couple of dummy name tests to verify that it was updating correctly.
I wanted a merge field of 'Postal Code' but apparently this will only work for a 5 digit zip code, not a 4 digit postcode.

Shiny Happy Art
Australië
Ongeveer een jaar gebruiken de app