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Added the app because of the Mailchimp Shopify situation. It was easy to set up and performance-wise so far so good.
I do not get subscribers synced into Mailchimp from Shopify. The app does not function properly. No idea why and there is no chat support for the the free subscription.
Hi there, would it be possible for you to reach out to the customer support team to discuss the issue you're experiencing? We do not have a record of questions from your store and we would be happy to work through any issues you're experiencing. There can be valid reasons why subscribers aren't being subscribed, e.g. customers don't subscribe to marketing at checkout, use checkout methods like Shop Pay, PayPal, etc. that don't currently allow customers to opt-in to marketing, etc.
We see that your site is still using our app, completed syncing today, and is processing data in real-time. We can be contacted at support@shopsync.io.
Lastly, chat is reserved for our paying customers because we have to staff real humans to answer questions. If for any reason chat isn't available and you're a Pro user, you can always browse our support docs for quick answers at https://support.shopsync.io/. Otherwise, hit us up with any initial syncing questions at no charge and we can help out.
I used this app to help merge Mailchimp with our shopify shop, so far so good in terms of integration.
I really appreciate personable and professional businesses, and ShopSync looks like it's both! Looking forward to working with it in the future. Recommended from Mailchimp, so good reliability there.
A great solution for those who want to keep using Mailchimp. It was easy to install and is working smoothly so far.
Just begun using this app, so far, so good! Had a glitch connecting but support was fast & thorough.
So far so good. I was glad that this app stepped in to bridge the new gap between Shopify and Mailchimp.
This app deserves the 5 stars. At no cost it provided an easy fix to the broken link between MailChimp and Shopify. Thanks again. I see that ShopSync replies to reviews farily often, I hope their support team replies as fast as with reviews, if there's any support needed. Currently, there's no support needed, because the app works like a charm. Thanks again.
Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.
Easy to install the app. It syncs very well with mailchimp. Nice app if you want to link your mailchimp!