Avaliações (675)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 61% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 20% das classificações são de 1 estrelas
Editado a 12 de abril de 2019

Smooth and easy transition. No issues. Glad I'm still able to use Mailchimp after all. Thank you ShopSync. Haven't been able to test all features yet except for Mailchimp integration and Discount Code sync which is why I only rated 4 stars but pretty sure I'll be giving it 5 stars once I have had a chance :-)

Fabric Romance
Irlanda
Quase 3 anos usando a aplicação
Questão respondida por Intuit Mailchimp 11 de abril de 2019

Most welcome! Anything we can do on our end to update the rating to be 5 stars? Let us know at support@shopsync.io, happy to help anytime.

14 de fevereiro de 2024

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

2XSR
Canadá
Quase 4 anos usando a aplicação
Questão respondida por Intuit Mailchimp 15 de fevereiro de 2024

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

7 de setembro de 2020

Beware! If you are using this app to connect Mailchimp to Shopify, you might be losing purchasing customers. If a customer unchecks, or doesn't check, the opt-in box for marketing, ShopSync unsubscribes them from your list. I'm migrating to another email provider with complete integration in Shopify and they don't do this. ShopSync insists that it's Shopify's requirement instead of fixing it. They propose that you prevent this from happening by pre-selecting the checkbox for people to opt-in and Mailchimp's suggestion is to have wording at the checkbox that says something like "check here to keep receiving emails from so and so". At the end of the day, not opting in to a list is NOT the same as opting out and shouldn't be handled as an unsubscribe. Shopsync and Mailchimp have to get this fixed. Until then, I highly suggest you find someone else.

Colorful Cute
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Intuit Mailchimp 9 de setembro de 2020

Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as transactional.

We understand in some situations that this doesn't work for everyone, but since we are not seeing them subscribed in Shopify at the time of the (latest) transaction, the best compromise we can muster is to pass that customer as transactional to Mailchimp. That way, you can still use Mailchimp's automations to trigger abandoned carts and order notifications.

21 de maio de 2022

Just started my website, gocrossbow.com so my email list is small and I'm able to use the free feature for now. Easy to use and design with my own text and photos.

Go Crossbow
Estados Unidos
2 meses usando a aplicação
Editado a 7 de maio de 2019

Useful solution now that Shopify and Mailchimp are parting ways. The app integrates perfectly the 2 services.

NEPTUNIA
Brasil
2 meses usando a aplicação
9 de maio de 2019

Works well. Follow Blissful Maternity's instructions and you'll be fine. (sort by most helpful reviews)

Thanks to Shopsync support also. They emailed me back promptly with one question I had regarding the process.

Saint Belford
Austrália
2 meses usando a aplicação
28 de maio de 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
Estados Unidos
Quase 3 anos usando a aplicação
15 de julho de 2019

I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time

Ana Buendia
Estados Unidos
Quase 3 anos usando a aplicação
3 de abril de 2019

Cannot install this app. Shows "page not found" when trying to add app to my shopify store. Please fix issue.

O.N.A
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Intuit Mailchimp 3 de abril de 2019

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.

Would you care to update your review if you're able to connect and use ShopSync?

18 de fevereiro de 2024

I'd like to have more control over the collections that appear

Bridge Books
África do Sul
Quase 3 anos usando a aplicação
Questão respondida por Intuit Mailchimp 21 de fevereiro de 2024

We appreciate the feedback! We'd like our Support to connect with you about the feedback. Email mc-ecommappsupport@intuit.com so our team can take another look at this with you.