Avaliações (30)

Avaliação geral
3
Pontuação por nível de classificação
  • 33% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 13% das classificações são de 3 estrelas
  • 7% das classificações são de 2 estrelas
  • 47% das classificações são de 1 estrelas
12 de março de 2023

While the contact list is synchronized with the Shopify customer list, the only information that is passed through is the email address and the date the contact subscribed. That limits what you can do within MailerLite.

Why Change Consulting
Canadá
11 months usando a aplicação
3 de março de 2023

nos gusta mucho Mailerlite, nos ha ayudado bastante a comunicarnos de manera efectiva con nestros clientes, muy recomendado

Kremosa
Chile
Over 1 year usando a aplicação
Editado a 9 de junho de 2023

The worse thing about this app is the dishonesty from Mailerlite. So many things don't work as communicated - blatent lies. This app should be completely removed for false claims.

From a technical perspective, In my case, the most important feature was commerce automation. If that's something you're looking for, don't even bother. Also, the blog CSS feature doesn't work.

But again, the problem is no one at this company is honest about about it. The customer service team is so "friendly" that it feels heartless. They waste your time having you do a bunch of stuff that doesn't work when they know that their system is trash. I highly recommend not using Mailerlite!

I Self Published That
Estados Unidos
5 months usando a aplicação
3 de abril de 2023

The integration works properly for us, we didn't have any major issues with it so far and the minor ones got resolved quickly.

idelig.dk
Dinamarca
8 months usando a aplicação
19 de julho de 2023

Just starting out, and although it's quite confusing for a newbie, I've found the chat support to be excellent, and I'm getting there slowly!!

beccahunter
Canadá
7 months usando a aplicação
Editado a 26 de novembro de 2022

App does not sync with orders or customers at all, shows $0 despite that not being accurate so it erroneously segments users i.e sending discount to people who have already purchased and abandoned carts to users who have already completed them. Support requested full admin instead of the usual contributor account to diagnose the issue. HUGE game breaking issues with the Shopify integration despite it being a GREAT email builder with a fantastic iOS app. UPDATE: Support has reached out. Currently working with mailerlite support. Will update with details.

PixelTools
Estados Unidos
2 months usando a aplicação
Questão respondida por MailerLite 25 de novembro de 2022

Hi there, it seems that this might be an unfortunate bug that has popped up from our end. I've done a little digging about your case and see that support has escalated this our tech team. They're working hard as we speak to get this sorted for you ❤️.

You are in good hands!

17 de maio de 2023

If zero stars were possible !!!! Stopped my website working. Stopped hyperlinks working. After trial period finished ecommerce connection to my shop disappeared and no product sync. Not only is there no support on the free plan there is absolutely no way to contact anyone at all!!! Totally unexceptable.. You get referred to their 'Knowledge Base' but no one responds their either. Spent ages setting up templates etc but now none work. Total waste of 6 weeks trying to get it to work.

KomuniK8 Handmade
Hong Kong, RAE da China
About 1 month usando a aplicação
Editado a 25 de fevereiro de 2023

I quite like this app. I have used other email apps (one that works better) and one that didn't work very well. I would say this one is about middle of the road, when it comes to integration with Shopify.

BabyCaterpillar
Nova Zelândia
About 1 year usando a aplicação
Editado a 26 de novembro de 2022

I got a recommendation from a friend for Mailer Lite who's very happy with everything. Thus, I was pretty much surprised about the rating here, but I tried! And I can only say, it works perfect! Even I find it much more user-friendly than Convertkit or Flodesk. Also the templates are really nice. Flow automation runs super smooth! Pricing is very fair, especially for starters. Support (finding: I overlooked to save ) via chat was lovely, fast and professional!

Qi Imagery
Alemanha
3 months usando a aplicação
Editado a 9 de dezembro de 2022

Update to the below review 12/9/22. I heard literally nothing back from mailerlite from the support request I started in this app. So I started a ticket through their website and after two back and forths where I submitted a PDF of step by step what wasn't working, I got total radio silence. I submitted another ticket, but at this point I'll be looking for another e-mail provider after years of using them. Just don't bother. There are better services.

I've been a mailerlite customer for years, but the app absolutely refuses to sync with shopify. I can log in fine to MailerLite on their website, but when I try to log in to connect the app to my store it tells me that there is no user with my e-mail address (which I did type in correctly). I'll gladly update my review if it starts working properly before I get a new e-mail provider that does integrate properly.

MollyJStanton
Estados Unidos
About 1 month usando a aplicação