MailerLite Classic , 85 avaliações

Avaliação geral
3,3
Pontuação por nível de classificação
  • 49% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 35% das classificações são de 1 estrelas
8 de dezembro de 2021

App is ok but customer service terrible, it gets a number of follow ups to have an answer... this is annoying

socque-paris
França
Over 2 years usando a aplicação
Questão respondida por MailerLite 10 de dezembro de 2021

Hi there, such a shame to hear about this experience! I would love to dive in on this - if you haven't already, please email us at feedback@mailerlite.com

4 de julho de 2020

The app looks GREAT! The customer support is AWFUL! Countless emails sent without an answer. And to get an approved site, I'm STILL WAITING, The CUSTOMER SUPPORT......

FranLamothe
Canadá
3 months usando a aplicação
Questão respondida por MailerLite 13 de julho de 2020

Thank you for the feedback. I'm glad to hear you like our app!
It seems that our Customer Support team has replied to your questions. However, if you have any other questions or if something remained unclear, please contact again our support team which will be more than happy to help you.

Best,

Irene

14 de março de 2020

Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls.
The good part is that it has a good interface and the you can design nice emails with it.

Baggio Café
Brasil
2 months usando a aplicação
Questão respondida por MailerLite 16 de março de 2020

Hello,

I am really sorry for the inconvenience you've experienced.
As these technical issues differ from one shop to another, it requires some time to investigate the possible problem. We are looking into your case and doing everything to solve it as soon as possible.

Thank you!