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The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.
Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.
Hi Poochie Moochie Pet Store West Edmonton, I apologize for any inconvenience you had to face. We do have a live chat option available for all our customers. I looked up your support history and your chat was promptly addressed. All the customers added to your store from any store are synced with your Mailmunch account. The sync option for your store was actually toggled off from your Mailmunch account which caused this issue. Your support request was responded to with a solution and multiple followups were sent as well seeking confirmation if the issue has been resolved for you or not.
If you are still facing any issues, please let me know and i will have it looked into on priority basis.
Really enjoying learning to use this app for an integral part of the sales process. It's great this app allows you to build email campaigns as well as anding pages, pop-ups and a heap more. The help and support you receive from the team is wonderful and really quick
Hi Bondivibes, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
We've been using it since 2016 with no problems. today I had a minor issue and got a response in less than an hour. Exceptional support!
Very easy to use and stable App. We have built a great following with this. Highly recommend this to anyone wanting to gain high-quality visitor engagement.
We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.
Useful app and easy to set up + integrate.
I have used this app every now and then for years and it works like a charm. Customer service is also great.
Hi my copenhagen kid, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
I Love this app! It works really well. I have been using it for a while now and I've nothing to complain about
We appreciate the nice review you left us. Please feel free to reach out to us if you require any assistance.
I tried to use this to send out emails to my customers on our sale! It will not send! You cannot get ahold of anyone! I do not recommend this app to anyone! Stay clear of it!
I truly enjoy the step by step, walk through to automate and personalize y customer engagement expereince
Hi Ananse Designs by the Crafty Ph.D., We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
