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Very good popup app for collecting emails and creating lists.
Hi RTD Magazine, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
:-)
Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.
Hi Poochie Moochie Pet Store West Edmonton, I apologize for any inconvenience you had to face. We do have a live chat option available for all our customers. I looked up your support history and your chat was promptly addressed. All the customers added to your store from any store are synced with your Mailmunch account. The sync option for your store was actually toggled off from your Mailmunch account which caused this issue. Your support request was responded to with a solution and multiple followups were sent as well seeking confirmation if the issue has been resolved for you or not.
If you are still facing any issues, please let me know and i will have it looked into on priority basis.
I was used to Mailchimp, and now getting used to this one. So far, I love the customer service they have been helpful and quick to respond. I am still getting used to using the layouts, so I am a little slow but I find this is easy to self-teach. Thank you!
Hi Heart Consciousness Evolution, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
Simple and easy to use, and best of all the basic option is FREE! This is the first truly free pop up window / email collector I know of available as a Shopify app (WAY better than paying $15/month for a popup!) so I am thrilled about that! Integrated easily with MailChimp and got it up and working very quickly. Had a minor technical difficulty but the issue was solved very quickly by the support team. Thanks!
Was dealing with Liz Gannes from mailmunch and she was great, the support replies are quick and efficient ! and they are really patient in helping out new users like me !
the app works great too really simple to use :)
Awesome service and their support team is great!
Awesome app with great support! Mark was really helpful and he walked me through the troubleshooting on my site. It was actually easy to install on the Shopify platform but I mistakenly copied and pasted the code several times into my theme (which you shouldn't). It's a great tool to build an email list!
Really enjoying learning to use this app for an integral part of the sales process. It's great this app allows you to build email campaigns as well as anding pages, pop-ups and a heap more. The help and support you receive from the team is wonderful and really quick
Hi Bondivibes, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
We've been using it since 2016 with no problems. today I had a minor issue and got a response in less than an hour. Exceptional support!