レビュー (10)

総合評価
3.5
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の10%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の20%は1つ星です
2023年8月4日

Worst app and even worst service. I have waited over 2 months, I can provide screenshots of my conversation with Metizsoft. In the meantime they continue to bill me everymonth, but never reply for weeks, never resolve anything. My plugin has not worked for two months. This is the worst PLUGIN ON SHOPIFY DO NOT INSTALL

CarCast
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年2月5日

I was very excited to put this application into my store. However, the lack of customer support and requesting support numerous times I gave him a collaborator key. I told him I could put a staff member as my account so they can fix the application in my theme I can't get the program to work. I am visually impaired. I'm doing the best that I can and I hate when people blow you off playing the odds they don't give a damn the damage just a number very disappointing and they notice that's why they only give you three day trial so you can get stuck with a payment without no support. it's just a scam it's designed to fail.

ShowRoom Doctor Z
アメリカ合衆国
アプリの使用期間:3日
Metizsoftが返信しました 2023年2月8日

We apologize for the inconvenience you faced during your trial period with our support team. Due to limited hours of operation, our support team is only available from Monday to Friday, leading to a delay in addressing your issues. However, we have reached out to you via email to assist in resolving any concerns you may have. Additionally, we have reviewed your account and confirmed that charges were not incurred as you were on a trial plan.