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hi there. i installed the app and it worked initially for 30 mins then the widget disappeared on-mobile only. on-pc it was still being displayed. i decided to uninstall and then re-install it. however, the re-install is not executing as it should. could you please let me know or perhaps help me out with this uninstall/reinstall issue. awiaiting your reply. thank you.
Hey team!
Thank you for reaching out to us and bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app and appreciate your patience.
Like we mentioned in our ongoing email thread, our team is investigating this and we will help you resolve this at the earliest. Our team is committed to providing a seamless user experience, and we want to ensure that you can fully utilize our app's features.
We value your feedback and take it seriously as we constantly strive to improve our app's performance. Our support team will continue working closely with you to troubleshoot the problem and find a satisfactory solution.
Thanks again for your continued cooperation!
Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.