Shopify Marketplace Connect

Powerful tool, a must have and it has an amazing support team.

Great experience.

Was working OK,( the shopfiy makeover after they absorbed the app was a complete disaster ), but now our inventory is not syncing for days - we are now overselling 6-8 items on ebay everyday. They have been unable resolve the situation for several weeks now. We have to scramble to restock items, or refund purchases. Hours of our time wasted, and we look like amateurs who don't know how to run a business. And it is not cheap. Looking for alternatives.

Took a couple of tries but issue was found and corrected. Thanks!

Best ever customer service

Joy V. was such a breath of fresh air. The issue I created by trying to upload all my products at the same time on a new account was not apparent to me at the time. Joy V. took a very compassionate approach to letting me know what happened and why I would have to wait five days until Amazon lifted the ban on future uploads from our account. We were not aware of this restriction until now. However, we have learned and can move forward. It was such a joy to have Joy V. lead us down the right path that included the proper classifications for all our product lines. I cannot recommend Joy V. or the support team any higher than the 5 stars...however, we sure would like to.

I was forced to migrate from a perfectly working app to this "new" one, and it's been nothing but problems ever since. The lack of support is infuriating and unacceptable.

My main issues are:

I cannot see my products.
I cannot link my products.
My entire shop is out of sync, and I don't have the time to fix problems that this app caused.

Please fix my shop immediately.

Amazing support,Mr. Adrian,Mr.Lyn and Everyone I talk to are great help.

MarkL truly made my day. As a newcomer to Marketplace Connect, I had no clue how to list products. Mark was incredibly helpful, guiding me through the platform and assisting me in listing my first product. It's a fantastic platform with excellent customer support. I highly recommend this app.

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!