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I signed up for this app to help sync my Shopify listings to both amazon and eBay. I'm tech-challenged, so support was able to get on a google meet-up chat with me, see my screen, and talk (handhold) me through the entire process. I'm not exaggerating when I say Prince from support is absolutely amazing. I'm very grateful for this app that will save me countless hours of work and for their support team for knowing how to explain things in laymen's terms for sellers like me. Thanks :)
Thanks for your review!
Prince will be over the moon with your comments 😍 We're so glad he was able to walk you "fully" through the process and great that we can save you time, such a precious commodity! Please reach out anytime!
Nikki
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.
Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.
Nikki
Shopify Marketplace staff are super helpful :)
Support is amazing and the app is very polished and makes it easy to get things done. I'm not great at this but with supports help it's easy.
Thanks for your review!
Our Support team will be overjoyed with your comments 😍 So glad you have found it "easy" to get things done, please reach out anytime!
Nikki
This app has been nothing but a headache. Support usually has no clue how to fix things, although they are usually very nice. It's unfortunate because this app is totally necessary if you sell on Walmart. It would be so simple to explain how to fix the app but seems there have been no upgrades on this app in forever. It's a pity. I wish someone that works at this app/company would actually fix it and make it work properly.
EDIT – After several support attempts — the main issues with the app still persist. Want a custom product detail page for shopify—that's awesome! But NOT awesome if you realize that EVERYTHING SYNCS TO WALMART AND THERE IS ZERO CUSTOMIZATION.
Thanks for your feedback,
We have reached out to further discuss your issues, we are available 24/7.
Nikki
I received excellent help. The app is very tedious and time consuming but I am able to understand better after a walk through.
Thanks for your review,
Glad you were able to be walked through, this certainly can make a huge difference and we are available anytime to do this with you 👍
Nikki
rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me
This App is great. The developers are very responsive and support is pretty good too.
Grande app, anche se non propriamente intuitiva ma con un'assistenza molto efficace, con risposte veloci ed esaurienti
Excellent ! The auto upload makes it really convenient and the gui on screen is easy to use. I will teach my robot to do it.
Thanks for your review!
Awesome! We'd love to see that.... 🤖 Please reach out anytime!
Nikki