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Briefly looked into Codisto but decided today was the day! Worked with my web developer to connect my Shopify store to Ebay & Amazon, had help via live chat with Mark who was amazingly helpful. He suggested we have a Google meet where we were able to ask anything else we didn't understand. He was very patient, answered and listened to every question we had - and there were certainly lots!
I am so very pleased that we descoverd Codisto and excited to be connected, up & running with them in a matter of hours.
Thank you for explaining & giving so much help Mark, nothing was too much trouble & thank you Codisto I look forward to streamlining my business with you.
Wow! Thanks for your amazing review!
Mark will be grateful for your comments :) We are also pleased you discovered Codisto and excited to have you on board! Please reach out anytime!
Nikki
Downliaded the app and just starting to use it, but so far its great. Had to contact support once to install and they were magic!
Thanks for your review!
We're glad to have you on board and glad we could help. Our Support team is available 24/7, please don't hesitate to reach out anytime!
Nikki
I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.
Thanks for your feedback
We understand you did not have a great experience and we accept this. We are now implementing changes to make the process more robust and highlight areas of significant change. This is rare and we have many merchants who are very successful and selling on eBay.
Nikki
I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.
app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!
Translated: "they let me pay the amazon pro account empty, without having finished the configuration"
We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.
I am in the process of setting up and testing the app. I received great support via chat. I am giving the support 5 stars. I have not used the app yet.
Thanks for your review!
Great news for the support team - we'd love to hear your feedback on the app, please reach out anytime!
Nikki
Easy-ish to use. I had some trouble migrating existing ebay listings from the old ebay integration and support chat took care of me very quickly.
Thanks for your review!
We do ask if you are unsure when migrating from the Shopify eBay app to Codisto please reach out to support and we can guide you to ensure a smooth transition. Thanks,
Nikki
Ediline helps me a lot and I already add all the channels I sell to my shopify account, lets start with it!
If anyone is moving from eBay's app to a third party do to their cancellation of the app, this is the one to go for! Perfect.
Thanks for your review!
Migrating apps can usually be frustrating but we have made this as easy and seamless as possible! So glad you have had a positive experience 😎 Please reach out anytime!
Nikki
We didn't really know how to proceed with the order and contacted support. Adrian helped us quickly and skillfully.