Arvostelut (1 967)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 11 % arvioista on 1 tähteä
4. heinäkuu 2024

I was forced to migrate from a perfectly working app to this "new" one, and it's been nothing but problems ever since. The lack of support is infuriating and unacceptable.

My main issues are:

I cannot see my products.
I cannot link my products.
My entire shop is out of sync, and I don't have the time to fix problems that this app caused.

Please fix my shop immediately.

Catholically
Italia
Noin 2 kuukautta sovelluksen käyttöä
Shopify vastasi 10. heinäkuu 2024

Thanks for your review,

We have reached out with questions to provide support during your migration. We would be grateful if you could provide the necessary information for us to continue our investigation.

Alternatively we can organise a video call to further understand your concerns.

Nikki

21. kesäkuu 2024

Ian was amazing. I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. I am incredibly impressed and thankful for his persistence, knowledge and kindness. I hope to work with him again and again, he deserves a promotion!

Flycatcher Toys
Yhdysvallat
10 kuukautta sovelluksen käyttöä
19. elokuu 2024

I would definitely NOT recommend this app! It is NOT user friendly. The support was crappy and did not help at all. Will be using other apps instead. Shopify should ensure support is alot better and the app easier to use. It just did not work for me. Very disappointing.

Hard Roc Prime
Yhdysvallat
Noin 3 tuntia sovelluksen käyttöä
Shopify vastasi 30. elokuu 2024

Thanks for your feedback,

We did reach out to discuss your issues and we understand its not always straightforward. We are sorry to see you go but would welcome you back anytime.

We can offer an onboarding session and walk you through the process if you decide to return.

Nikki

4. heinäkuu 2024

This app is a huge time saver if you already have your products listed in Shopify and would like to have them on Amazon. The support I have received has always been prompt and efficient, extremely helpful in helping me get set up. I definitely recommend this app to anyone interested in saving time on re-listing. Being able to make edits in bulk to similar listings, especially adjusting prices to be different from those already on Shopify is great bonus for me. It took a bit of getting used to at first, but generally speaking, until those orders start coming in, getting things started here has been an efficient and productive move for my business!

sunvibezshop
Kanada
26 päivää sovelluksen käyttöä
Muokattu 8. elokuu 2024

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!

WORLDWIDE SOUVENIRS
Yhdysvallat
2 kuukautta sovelluksen käyttöä
18. kesäkuu 2024

Powerful tool, a must have and it has an amazing support team.

Cycle Limited
Yhdysvallat
7 kuukautta sovelluksen käyttöä
2. heinäkuu 2024

Excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

2Kimart
Yhdistynyt kuningaskunta
27 päivää sovelluksen käyttöä
28. kesäkuu 2024

Shopify Marketplace Connect is a fantastic app! Setting up my marketplace connections was quick and straightforward. Like with any new app, I encountered a few initial issues, but Mariel from their customer support was incredibly helpful. Promptly addressed all my questions, ensuring I could move forward confidently knowing I was on the right track. I highly recommend Shopify Marketplace Connect by Codisto!

Haussentials
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
20. kesäkuu 2024

This team really deserves 5 stars because they helped me very quickly and professionally!
I am pleased with the result of their support

Эта команда действительно заслуживает 5 звёзд потому что они помогли мне очень быстро и профессионально!
Я доволен результатом их поддержки

™️MyGUL.co.uk
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
8. heinäkuu 2024

Jeff was very helpful and made the support process quick and easy.

MythicMysticalMerch
Yhdysvallat
8 päivää sovelluksen käyttöä