Shopify Marketplace Connect

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

The most complicated thing i have ever come across. Also they are not available 24/7 for support, and when they are it has to be done over emails, or you need to install another software for chat (on their working hours) so trying to figure out how to set it up could take a while. So far it is still not working for me....also from what I have figured out, if your products do not have GTIN, or if you did not register them when you were creating the listing in Shopify, this wont work for you

app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead.

Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have)

Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it.

eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up.

After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.

Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products.

Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy.

This app should have been tested thoroughly before sending that email out to customers.

Decided to give it a try, it's not working. Hard to connect marketplaces, hard to edit listings, hard to... do everything. Maybe it'll get better, but for now it consumes more time than you save.

Worst experience ever. It is not intuitive, very slow and should be free. We pay enough already and should not pay extra for features that should be built in.

Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten